Samsung SCX-6545N - Fax Problems; Network Scan Problems

Alignment & Troubleshooting
Service Manual
4-111
Samsung Electronics
4.2.2.6 Network Scan problems
Condition Suggested solutions
I cannot nd a scanned
image le.
You can check the scanned le’s destination in the Advanced page in the
Network Scan program’s Properties screen.
I cannot nd the scanned
image le after scanning.
• Check if the scanned le’s application is on your computer.
• Check Send image immediately to the specied folder using an associated
default application in the Advanced page in the Network Scan program’s
Properties screen to open the scanned image immediately after scanning.
I forgot my ID and PIN. Check your ID and PIN in the Server page in the Network Scan program’s
Properties screen.
I cannot view the Help le. To view the Help le, you need to have Internet Explorer 4 service pack 2 or
above.
I cannot use the Samsung
Network Scan Manager
Check your operating system. Supporting operating systems are Windows
2000/XP/2003/Vista.
4.2.2.7 Fax problems
Condition Suggested solutions
The machine is not working,
there is no display and the
buttons are not working.
• Unplug the power cord and plug it in again.
• Ensure that there is power to the electrical outlet.
No dial tone sounds. • Check that the phone line is connected properly.
• Check that the phone socket in the wall is working by plugging in another
phone.
The numbers stored
in memory do not dial
correctly.
Make sure that the numbers are stored in memory correctly. Print a Phone
Book list.
The original does not feed
into the machine.
• Make sure that the paper is not wrinkled and you are putting it in correctly.
Check that the original is the right size, not too thick or thin
• Make sure that the DADF is rmly closed.
• The DADF rubber pad may need to be replaced.
Faxes are not received
automatically.
• The receiving mode should be set to Fax.
• Make sure that there is paper in the tray.
• Check to see if the display shows any error message. If it does, clear the
problem.
The machine does not
send.
• Make sure that the original is loaded in the DADF or on the scanner glass.
• Sending should show up on the display.
• Check the fax machine you are sending to, to see if it can receive your fax.