4.2.2.9 Common PostScript problems
The following situations are PS language specic and may occur when several printer languages are being
used.
Problem Possible Cause Solution
PostScript le cannot
be printed.
The PostScript driver may not
be installed correctly.
• Install the PostScript driver, referring to the
Software Section.
• Print a conguration page and verify that the
PS version is available for printing.
• If the problem persists,
“Limit Check Error”
message appears.
The print job was too complex. You might need to reduce the complexity of the
page or install more memory.
A PostScript error page
prints.
The print job may not be
PostScript.
Make sure that the print job is a PostScript job.
Check to see whether the software application
expected a setup or PostScript header le to be
sent to the machine.
The optional tray is not
selected in the driver.
The printer driver has not been
congured to recognize the
optional tray.
Open the PostScript driver properties, select
the Device Settings tab, and set the Tray option
of the Installable Options section to Installed.
The machine does not
staple correctly when
printing more than
one copy from Acrobat
Reader with a collate
option. (only in Window/
Macintosh)
It might take longer to print
when you print a PDF le as an
image.
Try to print with the latest Adobe Reader
program or print with turning on “Print as
Image” option from Acrobat printing options. It
might take longer to print when you print a PDF
le as an image.
The machine does not
staple correctly when
printing more than one
copy with a collate
option. (only in
Linux)
Turning off collation options on
applications (including CUPS
pstops collation option) may
solve this problem.
If you want to use the collation option, go to
printer driver’s advanced option and turn the
collation on.