What to do if no video is displayed on my Samsung SNP-3370 monitor?
If no video displays on the monitor, first ensure the power and video cables are securely connected to both the Samsung Security Camera and the monitor. Additionally, check the camera's fixed shutter speed and adjust the shutter menu accordingly. You may also need to consult the operation manual for the system controller connected to the camera.
How to fix a blurry Samsung SNP-3370 Security Camera?
If the monitoring screen is out of focus on your Samsung Security Camera, check the following: * Ensure the dome cover or camera lens is clean. * Verify the distance between the camera, the subject, and the subject's surroundings. * If auto-focus is failing, switch to manual focus. * Try resetting the camera to its default settings.
Why does my Samsung Security Camera have digital noise on the screen?
If digital noise appears on the screen of your Samsung Security Camera, verify that the video cable is properly connected. Also, ensure that neither the power nor the video cable exceeds the recommended maximum lengths.
What to do if my Samsung Security Camera picture is too dark or bright?
If the picture from your Samsung Security Camera is too dark or bright, check the camera's Brightness menu and adjust it accordingly.
Why is my Samsung Security Camera monitoring screen flickering?
If the monitoring screen is flickering on your Samsung Security Camera, check if the camera is pointing directly at a fluorescent light or sunlight. If so, change the camera's direction to remove the flickering.
Why won't the pan, tilt, zoom, or focus work on my Samsung SNP-3370?
If the pan, tilt, zoom, or focus functions are not working on your Samsung Security Camera, check that the power and video cables are securely connected. Also, verify if Pan Limit and/or Tilt Limit are configured; if so, remove them. If the issue persists, a motor or the lens may be overheating, and you should contact service personnel or your system provider for assistance.
How to fix a Samsung Security Camera when the controller does not work?
If the controller isn't controlling your Samsung Security Camera, make sure the camera is connected to a network. Also, verify the settings for ID, protocol, and baud rates.
Why does my Samsung SNP-3370 turn on or move by itself?
If your Samsung Security Camera suddenly turns on or moves to a preset position by itself, check the Auto Run and Auto Refresh settings. The Auto Run function might be commanding the camera to automatically perform a preset sequence action if no command has been entered via the controller for a while. The Auto Refresh function optimizes the camera's circuitry and components according to a predefined schedule.
Why is my Samsung Security Camera not displaying product information on the local network?
If the product information for your Samsung Security Camera is not displayed on the local network, check if the network cables are properly connected. If the problem persists, reset the camera to the factory defaults by pressing the RESET switch on the back of the camera for 5 seconds.
Why are saved contents not displayed in the SD memory card of my Samsung Security Camera?
If saved content is not displayed on the SD memory card of your Samsung Security Camera, make sure that you do not remove the memory card while contents are being saved. Also, check if the SD memory card is properly inserted and verify that the capacity on the card is correct on the Record page.
General| Model | SNP-3370 |
|---|---|
| Communication | RS-485 |
| Type | Network PTZ Camera |
| Image Sensor | 1/4" CCD |
| Horizontal Resolution | 480 TV Lines |
| Video Compression | MPEG-4, MJPEG |
| Network Protocols | TCP/IP, HTTP, DHCP, DNS, DDNS, NTP, RTP/RTCP, RTSP, SMTP, FTP, PPPoE, UPnP |
| Operating Temperature | -10°C ~ +50°C (+14°F ~ +122°F) |
| Power Supply | 24V AC |
| Mount Type | Ceiling, Wall |
Details the advanced capabilities and technical specifications of the camera.
Lists all items included in the camera's package for installation.
Identifies and describes the physical components and ports on the camera.
Explains the connections and functionality of the camera's wiring interface board.
Illustrates connection methods for PTZ dome cameras and accessories.
Details the configuration of DIP switches for protocol, baud rate, and ID settings.
Guides on selecting and preparing power adapters and communication cables.
Instructions on connecting the camera's video output to a monitor for viewing.
Covers the process of preparing and installing the camera mounting bracket.
Provides a step-by-step example for mounting the camera on a ceiling.
Outlines steps for configuring the camera's network settings and establishing connection.
Explains how to log in and navigate the basic Web Viewer interface.
Describes the main monitoring screen elements and display options.
Guides through various settings available in the Administrator page.
Covers video compression, resolution, frame rate, and audio settings.
Details continuous JPEG transmission and RTP/RTSP streaming services.
Explains how to configure motion detection sensitivity and enable it.
Describes settings for video analytics, including sensitivity and timing.
Guides on specifying and masking areas for privacy protection.
Covers focus, zoom, white balance, exposure, and backlight settings.
Details how to save image data to an SD memory card.
Explains how to watch recorded events and back up data.
Covers PTZ control functions like presets, groups, tours, and auto-run.
Configures camera movement patterns for swing monitoring.
Details how to create and manage groups of preset locations.
Configures sequential playback of preset groups for tours.
Explains saving custom movement paths and automatic camera actions.
Accesses configuration settings like network, IP filtering, and alarm sensors.
Covers LAN, xDSL, and DHCP options for network connectivity.
Allows enabling IP filtering to permit or deny specific IP addresses.
Details settings for digital sensors and digital outputs (relays).
Configures email and FTP settings for alarm notifications.
Provides access to system information, user management, and upgrades.
Displays camera model, MAC address, and installation details.
Allows changing administrator passwords and managing user accounts.
Configures the camera's time, timezone, and NTP server synchronization.
Provides access to system and event logs for monitoring.
Guides on updating the camera's firmware and managing settings.
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