What to do if my Samsung SNP-6320RH cannot record into the SD memory card?
If your Samsung Security Camera is unable to record onto the SD memory card: 1. Check if the memory card is defective. 2. Check if the write protection tab on the memory card is set to 'Lock'.
What to do if the SD memory card is inserted but the Samsung SNP-6320RH Security Camera does not operate properly?
If your Samsung Security Camera isn't working correctly with an SD memory card inserted: * Check that the memory card is inserted in the correct direction. * Note that operation of memory cards formatted by other devices is not guaranteed. * Format the memory card again in the camera's menu under Setup ? Event ? Record.
Why Samsung Security Camera cannot format the SD memory card?
If your Samsung Security Camera cannot format the SD memory card, check if the write protection tab of the memory card is set to 'Lock'.
What to do if no image appears on Samsung SNP-6320RH Security Camera?
If no image is appearing from your Samsung Security Camera, and the transmission method is set to multicast, check whether there is a router that supports multicast in the LAN the camera is connected to.
How to fix Samsung SNP-6320RH Security Camera when I can't access it from a web browser?
If you're having trouble accessing your Samsung Security Camera through a web browser, there are several things to check: * Ensure the camera's network settings are correctly configured. * Verify that all network cables are properly connected. * If using DHCP, confirm the camera can obtain dynamic IP addresses without issues. * If connected to a Broadband Router, ensure port forwarding is correctly set up.
What to do if the Samsung Security Camera connected to the network is not detected in the IP installer program?
If your Samsung Security Camera isn't being detected by the IP installer program, try turning off the firewall settings on your PC and then search for the camera again.
Why does my Samsung SNP-6320RH viewer get disconnected during monitoring?
If your Samsung Security Camera viewer is disconnecting during monitoring, verify all network connections. If the camera is connected over a PPPoE network, the viewer might disconnect under poor network conditions.
Why does my Samsung Security Camera report that NAS setting has failed?
If your Samsung Security Camera reports a failed NAS setting, check the following: * Confirm the IP address and ID/password of the NAS are valid. * Ensure you can access the default folder using the NAS ID. * Verify that the NAS SMB/CIFS items are unchecked. * Confirm the NAS IP address and the camera IP address are in the same format. * Check if you tried to access as another user without formatting the default folder saved or used. * Confirm that you used recommended NAS equipment.
Why do images overlap on my Samsung SNP-6320RH?
If you're seeing overlapping images on your Samsung Security Camera, verify that two or more cameras are not set to a single multicast address instead of different addresses.
Why my Samsung Security Camera cannot record in the NAS?
If your Samsung Security Camera is unable to record to the NAS, confirm that the information registered in the NAS is correct.
General| Resolution | 1920 x 1080 |
|---|---|
| Connectivity Technology | Wired |
| Form Factor | Dome |
| Optical Zoom | 32x |
| Digital Zoom | 16x |
| Pan Range | 360° endless |
| Ingress Protection | IP66 |
| Vandal Proof | IK10 |
| Video Compression | H.264, MJPEG |
| Signal-to-Noise Ratio | 50 dB |
| Lens | Varifocal |
| Device Type | PTZ dome camera |
| Infrared Distance | 150m (492ft) |
| Sensor Size | 1/2.8 inch |
| Tilt Range | 190° |
| Protocols | TCP/IP, UDP/IP, RTP/RTSP, HTTP, HTTPS, FTP, SMTP, DHCP, PPPoE, DDNS, NTP, UPnP, Bonjour, ONVIF |
| Power Source | AC 24V, PoE+ |
| Network Interface | RJ45 |
| Operating Temperature | -50°C ~ +55°C (-58°F ~ +131°F) |
| Sensor | CMOS |
| Minimum Illumination | 0 Lux (IR LED on) |
| Power Supply | PoE+ (IEEE 802.3at), 24V AC |
Details the camera's features and lists recommended PC, memory card, and NAS specifications for optimal performance.
Covers connecting external devices, general installation steps, and memory card management.
Explains connecting to LAN, DHCP, PPPoE, routers, and configuring IP addresses using the IP Installer.
Details on setting up port forwarding for remote access and connecting from local or remote PCs.
Steps to connect to the camera, log in, and set user passwords for web access.
Instructions for installing the necessary plugin and navigating the live camera view interface.
How to play back recorded video footage from the camera's storage.
Guidance on preparing and installing the appropriate camera bracket for mounting.
Step-by-step instructions on how to attach the installation base to the bracket.
Instructions for connecting the safety wire and assembling the camera with the installation base.
How to secure the camera and installation base using hexagon screws.
Details on connecting cables and using bushings to prevent moisture ingress during outdoor installation.
Steps to correctly attach the camera to the installation base by aligning and turning.
Guidelines for ensuring waterproofing when mounting the camera on a wall, including sealant and gasket usage.
Pre-insertion steps: disconnect power, tighten screws, and position the camera body.
Steps for pulling out the SD holder bracket and inserting the SD memory card correctly.
Instructions on how to remove the shield cover by unfastening screws to access the SD card slot.
Guide on how to eject the memory card from the slot and precautions for removal.
Step-by-step guide for manually configuring the camera's static IP address and network settings.
Details on providing IP address, subnet mask, and gateway information in the Address pane.
Explains how to set HTTP and Device ports, and enter the administrator password for static IP setup.
Steps to use the IP Installer's Auto Set feature to automatically configure network settings.
How to change the camera's IP address from DHCP to static using the IP Installer's Manual Set option.
Steps for manually configuring port range forwarding on the broadband router for remote access.
Guidance on setting the initial login password, including complexity and security recommendations.
Steps to enter the username ("admin") and password to log in to the camera's web viewer.
Explains the layout and function of various items on the live camera view screen.
Explains the interface elements of the time search screen, including the time bar and calendar.
Introduction to the Setup screen for configuring camera settings, video, audio, network, events, and system.
How to configure video profiles, including setting the connection policy for profile changes.
Details on selecting profile properties like Default, E-mail/FTP, and Record profiles, and audio settings.
How to adjust ATC sensitivity and limit for optimal performance in varying network conditions.
How to set ATC (Auto Transmit Control) mode, including control framerate, compression, and event detection.
Steps to add or change video profiles, including selecting codec, resolution, and framerate.
Understanding encoding priority, GOV length, and the use of Smart codec for H.264.
Setting maximum bitrate (VBR) and target bitrate (CBR), and understanding bitrate control modes.
Steps to change the administrator password, including security requirements and best practices.
How to specify the date and time applied to the camera, including timezone and daylight saving settings.
Configuring IPv4 connection types: Manual, DHCP, or PPPoE, including specifying DNS and passwords.
Configuring port settings like HTTP, HTTPS, RTSP, and Device Port, with notes on security and usage.
How to set up event detection items and move to detailed event settings for triggering actions.
How to set presets, control camera movement using the cursor, and adjust pan/tilt speed.
How to set a home position and how the camera behaves after rebooting with a set home position.
Setting the 'After Action' for presets (auto trace, auto run, video analysis) and configuring camera settings per preset.
Controlling zoom movement (in/out) and adjusting focus using manual or auto focus modes.
Steps for adding new presets, deleting existing ones, and manually moving the camera to a desired preset.
Setting up event signals for movement detection (MD/VA) and notes on ensuring correct preset operation after saving.
How to configure swing settings, which involves defining two preset points for automated camera movement.
How to set up groups by selecting presets, speed, and dwell time for sequential camera operations.
How to configure tour settings by selecting group numbers and specifying dwell time for transitions.
How to set up the tracing function to record movement paths and save tracking numbers.
Saving tracing numbers and activating them after moving the navigation path.
Setting up auto run modes (Home, Preset, Swing, Group, Tour, Trace, Auto pan) and schedule.
How to limit pan/tilt operations by selecting mode, use, and setting start/end points.
Adjusting pan/tilt speed according to zoom magnification with Off, Slow, Normal, and Fast modes.
Configuring camera auto tracing by setting height, zoom inclusion, maintain size, indicator display, and area activation.
Selecting auto mode options: unlimited tracking or ending tracking when an object is missed.
How to set areas to be excluded from auto tracking by drawing on the image and naming them.
Information on conditions that ensure normal auto tracking, such as setup height and object characteristics.
How to configure controller connection via RS-485/422 terminal for camera PTZ control.
Specifying serial port, communication protocol, camera ID, and baudrate for RS-485/422 connection.
Configuring video settings like flip/mirror, digital flip, video source, and analog output.
Selecting video type, sensor mode (fps), and specifying privacy zones for video protection.
Steps to enable the privacy zone feature and select the color for masking sensitive areas.
Configuring audio input settings: source (line/mic), mic power, and audio codec.
How to configure various camera settings like SSDR, White Balance, Backlight, Exposure, etc.
Detailed steps for setting up SSDR to improve image brightness in scenes with severe light differences.
Explains different white balance modes (ATW, Manual, AWC, Outdoor, Indoor, MERCURY, SODIUM) for color correction.
How to specify areas for back light compensation (BLC) to improve clarity.
Setting up Highlight Compensation (HLC) to cut off bright areas caused by strong lights like headlights.
Setting motion detection sensitivity and defining minimum/maximum object sizes for detection.
Setting VA sensitivity and defining minimum/maximum object sizes for intelligent video analysis.
Selecting analysis types for VA: Passing, Entering/Exiting, and Appearing/Disappearing events.
How to set the 'Passing' analysis rule, defining a line and selecting left or right motion detection.
How to set the 'Appearing (Disappearing)' analysis rule by defining an area for object appearance/disappearance detection.
How to set the 'Entering/Exiting' analysis rule by defining an area and selecting the direction of object movement.
Solutions for problems like not accessing the camera via web browser or viewers disconnecting during monitoring.
Solutions for defining event rules without MD/VA, no signal at alarm port, and SD card recording/operation problems.
Troubleshooting steps for when the camera is not detected in IP installer or if images overlap.
Troubleshooting steps for NAS connection failures, incorrect NAS settings, and problems formatting the SD memory card.
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