Sartorius IB 31 User Manual

24
Troubleshooting Guide
Problem ... Causes ... Remedy
No segments are indicated in the
weight display
(9)
- No line voltage available
- The AC adapter is not plugged
in
- Check power supply
- Plug in the AC adapter
-
Weight display shows
“L”
or
“CH2”
- The platform cover
(1)
is not in
place
- An object is pressed against
the platform cover or has
gotten underneath it
- Place platform cover on the
scale base
- The platform cover must rest
properly on the scale base
without any interfering objects
in between
Weight display shows
“H”
- Load exceeds the capacity of
the scale
- Unload the scale
The weight readout changes
constantly or the special message
“BUSY”
does not go out in the
weight display
- Unstable ambient conditions
- Too much vibration or there is
a draft
- Sample does not have a stable
weight
- Set up scale in another area
- Access the menu to adapt
scale to the particular type of
weighing environment
The weight display shows
“CE”
- A zero readout was not
indicated in the weight display
when the CAL key
(11)
was
pressed to calibrate
- The scale is loaded
- Press tare control
(9)
and re-
press the CAL key
The code
“CC“
in the display does
not go out
- The CAL key
(7)
has not been
pressed when the display read
zero
- The scale is loaded
- Press the tare control
(6)
and
re-press the CAL key
- Unload the scale
The weight readout is obviously
wrong
- Scale has not been calibrated
- Scale has not been tared
before weighing
- The air bubble of the level
indicator
(2)
is not within the
circle(only for IB 16000 S)
- Calibrate scale
- Tare before weighing
- Level scale
“POWER OFF”
blinks in the display
- The operating voltage is too
loo
(battery discharged)
- Connect the scale or the
external rechargeable battery
to line voltage using the AC
adapter

Sartorius IB 31 Specifications

General

Brand	Sartorius
Model	IB 31
Category	Scales
Language	English