What to do if my SATO CG412DT displays 'Cutter error'?
If your SATO Printer shows a 'Cutter error', it could mean the cutter is not connected or the cut operation failed. Connect the cutter unit, or set and feed the paper again.
What to do if my SATO CG412DT Printer is not dispensing linerless labels?
If your SATO Printer is not dispensing linerless labels: Set Linerless (Non sepa) unit correctly Clean the Linerless platen roller.
What to do if my SATO CG412DT shows 'Paper end' error?
If your SATO Printer displays a 'Paper end' error, it means the printer is out of paper. To resolve this, set the paper properly.
What does 'Buffer over' mean on a SATO CG412DT Printer and how to fix it?
A 'Buffer over' error on your SATO Printer means the printer received more data than its receive buffer limit allows, or the protocol is incorrect. Correct the software on the host side or set the correct protocol to resolve this.
What to do if my SATO CG412DT media is meandering?
If your SATO Printer's media is meandering: Set media and media guide correctly Clean platen roller.
What to do if my SATO Printer cutter does not move?
If the cutter on your SATO Printer does not move: Set to Cutter Mode Press the FEED/LINE button to move cutter blade to its home position Clean the cutter blade.
What to do if my SATO CG412DT Printer is not turning on?
If your SATO Printer is not turning on: Check the connection of power connector Check the connector connection Check the connection of Main PCB board and KB board SET.
Why is my SATO Printer printing very dark?
If your SATO Printer's print is very dark, set the print darkness.
What to do if my SATO CG412DT Printer cover is open?
If you receive a 'Cover open' error on your SATO Printer, it indicates that the cover is not closed properly. Make sure to close the cover completely.
What causes a 'Sensor error' on a SATO CG412DT Printer and how do I fix it?
A 'Sensor error' on your SATO Printer can be due to a wrong sensor level, wrong sensor type, too big a value set for pitch offset, or label meandering. Adjust the level, adjust the sensor type, or set a smaller value for the pitch offset.
Provides technical specifications for the CG4 Series printer, including physical, power, and print details.
Describes the basic specifications, connector, and communication settings for the RS232C interface.
Lists how to set various printer configurations via commands or utilities.
Helps interpret error signals from LED indicators and buzzers for hardware/program errors.
Provides step-by-step flowcharts for diagnosing and resolving common printer problems.
Provides step-by-step instructions for replacing the print head and platen roller.
Details the procedure for replacing the main circuit board (PCB) of the printer.
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