What to do if my SATO Printer is not dispensing linerless labels?
If your SATO Printer is not dispensing linerless labels: Set Linerless (Non sepa) unit correctly Clean the Linerless platen roller.
What to do if my SATO CG4 Printer displays 'Ribbon end' error?
If your SATO Printer shows a 'Ribbon end' error, it means that the printer is either out of ribbon or the ribbon is ripped, or the ribbon is not set properly. To fix this, set the ribbon properly.
What to do if my SATO CG4 Printer is not feeding media?
To address the issue of your SATO Printer not feeding media: Set media correctly, Set the sensor correctly by Utility Tool setting Check the connection of sensor cable. Adjust sensor level Clean the platen roller.
What causes a machine error on my SATO Label Maker?
If the SATO Label Maker shows a machine error caused by a board defect, board replacement is required.
What to do if my SATO CG4 displays 'Cutter error'?
If your SATO Printer shows a 'Cutter error', it could mean the cutter is not connected or the cut operation failed. Connect the cutter unit, or set and feed the paper again.
What does 'Calendar error' mean on my SATO CG4?
A 'Calendar error' on your SATO Printer means that wrong date/time data is read from calendar IC. Check to see if calendar IC is installed or not and consider board replacement.
How to resolve incorrect label sensor selection on my SATO Label Maker?
If you have incorrect label sensor selection on your SATO Label Maker, set the sensor correctly by printer setting tool.
What to do if my SATO CG4 Printer cover is open?
If you receive a 'Cover open' error on your SATO Printer, it indicates that the cover is not closed properly. Make sure to close the cover completely.
What to do if the print head of my SATO Label Maker is defective?
If the print head of your SATO Label Maker is defective, replace print head as required.
What to do if my SATO Label Maker displays a buffer over error?
If your SATO Label Maker shows a 'Buffer over' error, it means the amount of data received exceeds the limit of the receive buffer, or the protocol is wrong. Correct the software on the host side or set the correct protocol to resolve this.
General| Print Method | Thermal transfer |
|---|---|
| Print Resolution | 203 dpi |
| Print Width | 104 mm |
| Media Type | Label, tag |
| Media Width | 25.4 mm to 114 mm |
| Media Thickness | 0.06 mm to 0.19 mm |
| Media Roll Diameter | 127 mm |
| Processor | 32-bit RISC |
| Memory | 8 MB Flash |
| Interfaces | USB, Serial |
| Optional Interfaces | Wireless |
| Power Source | 100-240 VAC, 50/60 Hz |
| Roll Core Inner Diameter | 25.4 mm |
| Operating Temperature | 5°C to 40°C |
| Storage Temperature | -20°C to 60°C |
| Print Speed | 4 ips (101.6 mm/s) |
| Ribbon Core | 25.4 mm |
| Humidity | 20% to 85% (non-condensing) |
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