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Willie JordanAug 31, 2025
What to do if my SATO Label Maker displays ribbon near end?
- RRobert RiveraAug 31, 2025
If your SATO Label Maker displays a 'Ribbon near end' message, it means the remaining amount of ribbon is little, replace the ribbon.

What to do if my SATO Label Maker displays ribbon near end?
If your SATO Label Maker displays a 'Ribbon near end' message, it means the remaining amount of ribbon is little, replace the ribbon.
What to do if my SATO Printer is not dispensing linerless labels?
If your SATO Printer is not dispensing linerless labels: Set Linerless (Non sepa) unit correctly Clean the Linerless platen roller.
What to do if my SATO Label Maker displays a buffer over error?
If your SATO Label Maker shows a 'Buffer over' error, it means the amount of data received exceeds the limit of the receive buffer, or the protocol is wrong. Correct the software on the host side or set the correct protocol to resolve this.
What to do if the print head of my SATO Label Maker is defective?
If the print head of your SATO Label Maker is defective, replace print head as required.
What to do if my SATO Printer media does not stop at the specified position?
To fix the problem of your SATO Printer's media not stopping at the specified position: Set the sensor correctly by Utility Tool setting Adjust I-Mark & GAP sensor level Check the connection of Main PCB and KB board.
What does 'Calendar error' mean on my SATO CG4?
A 'Calendar error' on your SATO Printer means that wrong date/time data is read from calendar IC. Check to see if calendar IC is installed or not and consider board replacement.
What causes a machine error on my SATO Label Maker?
If the SATO Label Maker shows a machine error caused by a board defect, board replacement is required.
What to do if my SATO CG4 labels are not dispensed?
If labels are not dispensed from your SATO Printer: Set dispenser unit correctly Clean the Dispensing roller and Platen roller.
What to do if my SATO CG4 Printer shows 'Ribbon near end'?
If your SATO Printer displays 'Ribbon near end', it indicates that there is not much ribbon left. Replace the ribbon to resolve this issue.
What to do if my SATO CG4 Printer is not feeding media?
To address the issue of your SATO Printer not feeding media: Set media correctly, Set the sensor correctly by Utility Tool setting Check the connection of sensor cable. Adjust sensor level Clean the platen roller.
| Print Method | Thermal transfer |
|---|---|
| Print Resolution | 203 dpi |
| Print Width | 104 mm |
| Media Type | Label, tag |
| Media Width | 25.4 mm to 114 mm |
| Media Thickness | 0.06 mm to 0.19 mm |
| Media Roll Diameter | 127 mm |
| Processor | 32-bit RISC |
| Memory | 8 MB Flash |
| Interfaces | USB, Serial |
| Optional Interfaces | Wireless |
| Power Source | 100-240 VAC, 50/60 Hz |
| Roll Core Inner Diameter | 25.4 mm |
| Operating Temperature | 5°C to 40°C |
| Storage Temperature | -20°C to 60°C |
| Print Speed | 4 ips (101.6 mm/s) |
| Ribbon Core | 25.4 mm |
| Humidity | 20% to 85% (non-condensing) |