What to do if the main circuit board of my SATO Label Maker is defective?
If the main circuit board of your SATO Label Maker is defective, have SATO authorised servicing personnel replace main board.
What to do if the print head of my SATO Label Maker is defective?
If the print head of your SATO Label Maker is defective, replace print head as required.
What to do if my SATO Label Maker displays ribbon near end?
If your SATO Label Maker displays a 'Ribbon near end' message, it means the remaining amount of ribbon is little, replace the ribbon.
What to do if my SATO CG4 Printer displays 'Ribbon end' error?
If your SATO Printer shows a 'Ribbon end' error, it means that the printer is either out of ribbon or the ribbon is ripped, or the ribbon is not set properly. To fix this, set the ribbon properly.
What to do if my SATO CG4 Printer is not feeding media?
To address the issue of your SATO Printer not feeding media: Set media correctly, Set the sensor correctly by Utility Tool setting Check the connection of sensor cable. Adjust sensor level Clean the platen roller.
What to do if my SATO CG4 Printer shows 'Ribbon near end'?
If your SATO Printer displays 'Ribbon near end', it indicates that there is not much ribbon left. Replace the ribbon to resolve this issue.
What to do if my SATO CG4 labels are not dispensed?
If labels are not dispensed from your SATO Printer: Set dispenser unit correctly Clean the Dispensing roller and Platen roller.
What causes a 'Sensor error' on a SATO Printer and how do I fix it?
A 'Sensor error' on your SATO Printer can be due to a wrong sensor level, wrong sensor type, too big a value set for pitch offset, or label meandering. Adjust the level, adjust the sensor type, or set a smaller value for the pitch offset.
What to do if my SATO Label Maker shows a paper end error?
If your SATO Label Maker runs out of paper, set the paper properly.
What to do if my SATO Label Maker displays a ribbon end error?
If your SATO Label Maker displays a 'Ribbon end' error, it means the ribbon is either out or ripped, or it's not set properly. To fix this, ensure you set the ribbon correctly.
General| Print Method | Thermal transfer |
|---|---|
| Print Resolution | 203 dpi |
| Print Width | 104 mm |
| Media Type | Label, tag |
| Media Width | 25.4 mm to 114 mm |
| Media Thickness | 0.06 mm to 0.19 mm |
| Media Roll Diameter | 127 mm |
| Processor | 32-bit RISC |
| Memory | 8 MB Flash |
| Interfaces | USB, Serial |
| Optional Interfaces | Wireless |
| Power Source | 100-240 VAC, 50/60 Hz |
| Roll Core Inner Diameter | 25.4 mm |
| Operating Temperature | 5°C to 40°C |
| Storage Temperature | -20°C to 60°C |
| Print Speed | 4 ips (101.6 mm/s) |
| Ribbon Core | 25.4 mm |
| Humidity | 20% to 85% (non-condensing) |
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