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Schlage AD Series - User Manual

Schlage AD Series
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*P516-128*
P516-128
AD-300
AD-302
Networked hardwired lock user guide
Instructions for adaptable series networked hardwired locks
Para el idioma español, navegue hacia www.allegion.com/us.
Pour la portion française, veuillez consulter le site www.allegion.com/us.

Table of Contents

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Questions and Answers

  • W
    williamsonmarcusAug 19, 2025
    Why is my Schlage lock beeper not working and the keypad not lighting up?
    • J
      Jennifer ElliottSep 12, 2025
      If the Schlage lock beeper isn't sounding and the keypad isn't lighting up when you press the Schlage button, here are a few things to check: * Make sure the reader is fully seated into the front escutcheon. * Inspect the reader connector for any bent pins. * Verify that the through door ribbon cable is plugged in correctly, with the red wire on the left and not pinched in the door. * Ensure the battery or wired power is connected properly. * Confirm that the batteries are inserted with the correct polarity.
  • K
    Kayla JenkinsAug 21, 2025
    What to do if the magnetic swipe card is not reading correctly on my Schlage lock?
    • S
      shelby88Aug 21, 2025
      If your Schlage lock's magnetic swipe card reader isn't working (no beeps or blinks), consider the following: 1. Check that the through hole ribbon cable is not pinched. 2. If the magnetic swipe card data may be on Track1 or Track3, use the SUS to change “Mag Track in Use”. Select AD-250 “Lock Properties”, “Reader” tab, and “MAG Card Track Selection.” The default for all magnetic card credential readers is “Track2”.
  • C
    cranestevenAug 23, 2025
    How to fix a Schlage lock when the beeper doesn't sound and the keypad doesn't light?
    • K
      Kathryn RobinsonAug 25, 2025
      This issue may occur if the reader is not properly seated into the front escutcheon, if the reader connector has bent pins, if the through door ribbon cable is not properly plugged in, or if the wired power is improperly connected. Check that the reader is fully seated into the front escutcheon and that there are no bent pins in the reader connector. Also, check that the through door ribbon cable is plugged in correctly, ensuring the red wire is on the left and not pinched in the door. Finally, verify that the wired power is connected correctly.
  • T
    Theresa EspinozaAug 26, 2025
    What to do if the Schlage door lock reader is not working?
    • N
      Nicole GarciaAug 26, 2025
      If the reader isn't working, smart cards aren't reading, or magnetic swipe cards aren't reading correctly, check the following: * Ensure the through-door ribbon cable isn't pinched and is properly seated. * Correct the Smart card format using the SUS by selecting AD-300/AD-302 “Lock Properties”, “Reader” tab, and “Smart cards in use”. * Use the SUS to change “Mag Track in Use” by selecting AD-300/AD-302 “Lock Properties”, “Reader” tab, and “MAG Card Track selection”.
  • J
    Jennifer ShawAug 27, 2025
    How to fix Schlage door lock when the keypad does not light?
    • J
      Jesse OsborneAug 27, 2025
      If the lock beeper doesn't sound and the keypad doesn't light when you press the Schlage button, it could be due to several reasons: * The reader may not be properly seated in the front escutcheon. * The reader connector may have bent pins. * The through-door ribbon cable may not be correctly plugged in (the red wire should be on the left and not pinched). * The wired power may be improperly connected. Check each of these to ensure they are correctly installed.
  • H
    Henry HayesAug 30, 2025
    What to do if my Schlage Locks AD-300/AD-301 is not communicating with the access control panel?
    • D
      Dr. Alexandra Fields DDSAug 30, 2025
      If your Schlage AD-300/AD-301 lock isn't communicating with the access control panel, it might be due to a couple of reasons. First, ensure that the Wireless Communication Module is properly installed and fully seated, and that there are no bent pins on the connector. Second, confirm that the AD-300/AD-301 is correctly wired to the access control panel and that the access control panel software has the AD-300/AD-301 door configured properly. For a 993 exit trim, ensure the Request To Exit switch is installed.
  • A
    Alex SimmonsAug 31, 2025
    How to fix Schlage Locks reader if the beeper doesn't sound and the keypad doesn't light?
    • J
      james43Aug 31, 2025
      If the Schlage lock beeper isn't sounding and the keypad isn't lighting up when you press the Schlage button, there are a few things you can check. First, make sure the reader is fully seated into the front escutcheon. Next, inspect the reader connector for any bent pins. Also, verify that the through door ribbon cable is plugged in correctly, ensuring the red wire is on the left and not pinched in the door. Finally, check that the wired power is connected correctly.
  • K
    Kenneth HendricksSep 3, 2025
    What to do if my Schlage Locks reader is not working and the smart or magnetic swipe card is not reading?
    • S
      samuelkingSep 3, 2025
      If the reader on your Schlage lock isn't working and the smart card or magnetic swipe card isn't reading correctly, start by checking that the through door ribbon cable isn't pinched. If you're using a smart card, change the smart card format using the SUS by selecting AD-300/AD-301 “Lock Properties”, “Reader” tab, and “Smart cards in use”. For magnetic card readers, use the SUS to change “Mag Track in Use” by selecting AD-300/AD-301 “Lock Properties”, “Reader” tab, and “MAG Card Track selection”; the default for all Magnetic Card Credential Readers is “Track2”.
  • J
    Jennifer AllenSep 5, 2025
    Why does my Schlage Locks AD-300/AD-301 not grant access immediately?
    • D
      David WeaverSep 5, 2025
      The time it takes for the Schlage AD-300/AD-301 lock to grant access is controlled by the access control panel. Check the access control panel configuration.
  • J
    James ChandlerSep 7, 2025
    Why is my Schlage AD-300/ AD-301 lock not communicating with the access control panel?
    • J
      jimeneztammySep 7, 2025
      The RS485 Communication Module might not be properly installed, or data transmission to the access control panel might not be successful. Ensure that the RS485 Communication Module is correctly installed and fully seated, and that there are no bent pins on the connector. Verify that the AD-300/AD-301 is wired to the access control panel. Check that the access control panel software has the AD-300/AD-301 door configured properly. On a 993 exit trim, ensure the Request To Exit switch is installed.

Summary

Schlage Utility Software (SUS) Features

Construction Access Mode

Adding Construction Access User Credentials

Lock Address Setup Procedures

Manually Setting the RS485 Address

Step-by-step guide to manually configure the RS485 address.

Setting RS485 Address via Schlage Utility Software

Instructions for configuring the RS485 address using SUS.

Connecting to an Access Control Panel

Testing Lock Operation

Mechanical Lock Operation Test

Electronic Lock Functionality Test

Resetting to Factory Default Settings

Level 1 Factory Default Reset

Resets main controller configurations and settings.

Level 2 Factory Default Reset

Resets all lock and reader configurations and settings.

LED and Beep Indicators

Troubleshooting Common Lock Issues

Schlage AD Series Specifications

General IconGeneral
InstallationProfessional installation recommended
SeriesAD Series
UsageCommercial
Lock TypeMortise
Access ControlKeypad
Power SourceBattery
Backset2-3/4"
KeypadYes
Audit TrailYes
HandingReversible

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