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Jacob JenkinsSep 9, 2025
What to do if my Schlage lock reader is not working?
- BBrian WatersSep 10, 2025
The through door ribbon cable may be pinched, the Smart card default of the card reader may not be correct for the Smart card, or the magnetic swipe card data may be on Track1 or Track3. Check that the through door ribbon cable is not pinched and is seated properly. Change the Smart card format using the SUS. For magnetic swipe cards, use the SUS to change “Mag Track in Use”. Select AD-300/AD-301 “Lock Properties”, “Reader” tab, and “MAG Card Track selection”.