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Schlage AD-402 - User Manual

Schlage AD-402
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*P516-127*
P516-127
AD-400
AD-402
Networked wireless lock user guide
Instructions for adaptable series networked wireless locks
Para el idioma español, navegue hacia www.allegion.com/us
Pour la portion française, veuillez consulter le site www.allegion.com/us

Table of Contents

Questions and Answers

  • S
    Stacy CruzAug 11, 2025
    Why does the Schlage lock beeper not sound and the keypad not light?
    • K
      Kelly ReevesAug 11, 2025
      If the Schlage button is pressed and the lock beeper doesn't sound and the keypad doesn't light, it might be due to several reasons. First, ensure the reader is fully seated in the front escutcheon and that there are no bent pins in the reader connector. Next, verify that the through door ribbon cable is correctly plugged in, ensuring the red wire is on the left and not pinched. Also, confirm that the battery or wired power is connected correctly and that the batteries are inserted with the correct polarity.
  • J
    Jonathan ObrienAug 17, 2025
    What to do if the Schlage lock beeper doesn't sound and the keypad doesn't light up?
    • R
      Reginald PerezAug 17, 2025
      If the Schlage lock's beeper isn't sounding and the keypad isn't lighting up when you press the Schlage button, it could be due to several reasons: * The reader might not be fully seated in the front escutcheon. * There might be bent pins in the reader connector. * The through-door ribbon cable may not be correctly plugged in; ensure the red wire is on the left and not pinched. * The battery or wired power could be improperly connected. * The batteries might be inserted with the wrong polarity. To resolve this, check that the reader is correctly seated, inspect the connector for bent pins, verify the ribbon cable connection, ensure proper power connection, and confirm the correct battery polarity.
  • P
    prattchristianAug 25, 2025
    What to do if the Schlage lock beeper doesn't sound and the keypad doesn't light?
    • D
      Dustin HintonAug 25, 2025
      If the Schlage lock beeper doesn't sound and the keypad doesn't light when the Schlage button is pressed, it may be due to several reasons. First, ensure the reader is fully seated in the front escutcheon and that there are no bent pins in the reader connector. Next, verify the through-door ribbon cable is correctly plugged in, with the red wire on the left and not pinched. Also, check that the battery or wired power is properly connected and that the batteries are inserted with the correct polarity.
  • D
    Donna ReyesSep 5, 2025
    How to fix Schlage lock reader when smart or magnetic swipe card is not reading?
    • G
      Gary GarciaSep 5, 2025
      If the Schlage lock reader isn't working, smart cards aren't reading, or magnetic swipe cards aren't reading correctly, start by checking the through hole ribbon cable to ensure it's not pinched. If using smart cards, use the SUS to verify that the smart card format is correct for the card reader by going to AD-400/AD-401 “Lock Properties”, “Reader” tab, and “Smart cards in use”. For magnetic swipe cards, use the SUS to change the “Mag Track in Use” setting, which should be set to “Track2”, by selecting AD-400/AD-401 “Lock Properties”, “Reader” tab, and “MAG Card Track selection”.
  • J
    Jeremiah PerezDec 1, 2025
    What to do if AD-400/AD-401 Schlage lock will not link to PIM400?
    • M
      Melissa CobbDec 1, 2025
      If the AD-400/AD-401 Schlage lock won't link to the PIM400, and you see a red blink on the Schlage button or the IPB LED, or the door status shows as 'not linked' in PIM400 SUS Diagnostics, try the following: Repeat the linking procedure, making sure the PIM400 is in link mode before starting. Double-check that you've selected the correct door number and repeat the procedure. Ensure the Wireless Communication Module is correctly installed and fully seated, without any bent pins. The AD-400/AD-401 and PIM400 should be within 200 feet of each other and on the same floor. Also, check the wiring between the PIM400 and the access control panel (ACP), and verify that the ACP software has the AD-400/AD-401 door configured correctly. If you're using a 993 exit trim, confirm that the Request To Exi...

Schlage AD-402 Specifications

General IconGeneral
BrandSchlage
ModelAD-402
CategoryLocks
TypeElectronic Deadbolt
Lock TypeDeadbolt
Power SupplyBattery
Power Source4 AA Batteries
Key OverrideYes
KeywaySchlage C
HandingReversible
ANSI GradeGrade 2
Backset2-3/4 inches
Door Thickness1-3/8 to 1-3/4 inches

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