TROUBLESHOOTING
Before calling for repair, check the symptoms below for possible remedies, since the problem may
not be a malfunction of the unit.
SYMPTOM
REMEDY (not a malfunction)
A Fan Level Lamp blinks.
• Blinking of a Fan Level Lamp shows the filter replacing time.
• After replacing filters, turn the Main Power Switch on, and press the
LOCK Button and 2-hour OFF Timer Button at the same time for
three seconds. (Refer to E-23)
• Have the batteries been depleted?
• Are the batteries inserted correctly?
• Is a fluorescent lighting in the room flickering due to service life?
(Refer to E-3, E-13)
Odour and dust cannot be
removed easily
• Are the filters heavily soiled? (Refer to E-23)
• Is the Digital Display indicating the error?
(Refer to ERROR DISPLAY)
The Plasmacluster Lamp re-
mains green (blue) and does
not change
A sound is
heard from the
unit
• Clicking sound is emitted when the unit is in Ion Control Mode.
If the sound is irritating, stop the generation of ions.
•Ticking sound is emitted when the unit is generating ions. If the sound
is irritating, stop the generation of ions. (Refer to E-15)
A sound “tick, tick, tick” is
sometimes heard from the unit
and is not sometimes heard.
•A sound is sometime low, loud or not at all. But the effect of the
Plasmacluster ion is the same.
The discharged air smells
• Check to see if the filters are heavily soiled.
Replace filters. (Refer to E-23)
•Very low concentration of ozone generated by the Plasmacluster
ion generate may have a odour.
This is harmless and will not affect the human body. Also, the ozone
will break down quickly and will not accumulate in the room environ-
ment.
ERROR DISPLAY
DIGITAL DISPLAY
E-24
Click, click
Tick, tick, tick
The Remote Control does
not work
The Plasmacluster Lamp
blinks
The unit does not operate even
when cigarette smoke is in
the air
DETAILS
ACTION REQUIRED
Disconnection or failure
with the top fan motor.
Disconnection or failure
with the bottom fan motor.
Operation is suspended.
• When the ON/OFF Button is pressed, the error dis-
play is cancelled, but if an error is indicated again,
please contact the dealer from whom you pur-
chased the equipment.
Disconnection or failure
with Plasmacluster unit.
Operation is possible, but no Plasmacluster
ions are generated.
• When the ON/OFF Button is pressed, the error dis-
play is cancelled, but if an error is indicated again,
please contact the dealer from whom you pur-
chased the equipment.
• When in Clean Mode (or Ion Control Mode), the Plasmacluster Lamp
colour will not change.
• Is the opening of the Odour Sensor blocked or the Dust Sensor
clogged? (Refer to E-21)
• Is the unit installed in a location that is difficult for the sensors to
detect cigarette smoke?
• Are the Odour or Dust Sensor openings blocked or clogged?
(In this case, clean the Sensors.) (Refer to E-21)
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