04/1/28 CX-GD5100V_EN2.fm
28
GX-CD5100W
References
Troubleshooting chart
Many potential problems can be resolved by the owner without call-
ing a service technician.
If something is wrong with this product, check the following before
calling your authorised SHARP dealer or service centre.
■ General
■ CD player
■ Tuner
■ Remote control
■ Cassette deck
Symptom Possible cause
●
The clock is not set to the
correct time.
●
Did a power failure occur? Reset the
clock. (Refer to page 13.)
●
When a button is
pressed, the unit does
not respond.
●
Set the unit to the power stand-by
mode and then turn it back on.
●
If the unit still malfunctions, reset it.
(Refer to page 29.)
●
No sound is heard.
●
Is the volume level set to "0"?
●
Are the headphones connected?
●
Are the speaker wires disconnected?
Symptom Possible cause
●
Playback does not start.
●
Playback stops in the
middle or is not per-
formed properly.
●
Is the disc loaded upside down?
●
Does the disc satisfy the standards?
●
Is the disc distorted or scratched?
●
Playback sounds are
skipped, or stopped in
the middle of a track.
●
Is the unit located near excessive vi-
brations?
●
Is the disc very dirty?
●
Has condensation formed inside the
unit?
Symptom Possible cause
●
The radio makes unusual
noises continuously.
●
Is the unit placed near the TV or
computer?
●
Is the FM aerial or AM loop aerial
placed properly? Move the aerial
away from the AC power lead if it's
located nearby.
Symptom Possible cause
●
The remote control does
not operate.
●
Is the AC power lead of the unit
plugged in?
●
Is the battery polarity correct?
●
Are the batteries dead?
●
Is the distance or angle incorrect?
●
Does the remote control sensor
receive strong light?
Symptom Possible cause
●
Cannot record.
●
Is the erase-prevention tab
removed?
●
Cannot record tracks with
proper sound quality.
●
Is it a normal tape? (You cannot
record on a metal or CrO tape.)
●
Cannot erase completely.
●
Sound skipping.
●
Is there any slack?
●
Cannot hear treble.
●
Is the tape stretched?
●
Sound fluctuation.
●
Are the capstans, pinch rollers, or
heads dirty?
●
Cannot remove the tape.
●
If a power failure occurs during
playback, the heads remain engaged
with the tape. Do not open the
compartment with great force.
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