Sharp HT-CN400DVW

E-47
HTCN400_500DVW_E.fm03/10/29
HT-CN400DVW
ENGLISH
92LCN500W0270
HT-CN500DVW
References
- Troubleshooting chart -
Troubleshooting chart
Many potential problems can be resolved by the owner without calling a service tech-
nician.
If something is wrong with this product, check the following before calling your autho-
rised SHARP dealer or service centre.
! General
! DVD player
Symptom Possible cause Reference
page
No sound is heard. " Is the volume level set to "0"? P. 22
" Are the speaker wires disconnect-
ed?
P. 11
The sounds from speakers
are not well balanced.
" Are the speaker leads connected to
the wrong channels?
P. 11
" Is each speaker placed at the same
distance from the listener?
P. 15
" Are speakers adjusted to the same
level?
P. 44
Noise is heard during play-
back.
" Move the unit away from any com-
puters or mobile phones.
When a button is pressed,
the unit does not respond.
" Set this unit to the power stand-by
mode and then turn it back on.
P. 48
Interference or noise occurs
on the TV image.
" Is the unit placed near TV with inter-
nal aerial? Use an external aerial.
P. 12
The power is not turned on. " Is the unit unplugged? P. 14
" The protection circuit may be acti-
vated. Unplug and plug in the power
lead again after 15 minutes or more.
P. 48
No images are displayed. " Is TV turned on? P. 17
" Is the input of TV switched? P. 17
Symptom Possible cause Reference
page
Even though a disc has been
loaded, "NO DISC" is dis-
played.
" Is the disc loaded upside down?
" Is the disc very dirty?
Playback sounds are
skipped.
" Does the disc satisfy the standards?
" Is the unit located near excessive vi-
brations?
" Has condensation formed inside the
unit?
P. 48
The control buttons do not
function. Music or video play-
back is interrupted.
" Is the disc very dirty?
" Does the disc satisfy the standards?
" Is the unit located near excessive vi-
brations?
" Has condensation formed inside the
unit?
P. 48
Pictures and sound are
skipped.
" Is the disc very dirty?
" Is the unit located near excessive vi-
brations?
" Has condensation formed inside the
unit?
P. 48
The unit does not operate
even if the power is on.
" Is a disc other than a DVD (region
number on the back of the unit or
ALL), SVCD, VCD, audio CD, CD-R
or CD-RW loaded?
P. 3
Image cannot be played
back. (Sound is not heard.)
" Are the video and audio cables con-
nected improperly?
P. 13 - 14
" Is a disc other than a DVD (region
number on the back of the unit or
ALL), SVCD, VCD, audio CD, CD-R
or CD-RW loaded?
P. 3
" Is the disc very dirty?
" Is the disc loaded upside down?
" Clean the optical pickup if it is dirty.
" Is the TV input set to "VIDEO 1/VID-
EO 2", etc.?
P. 23
" Is the unit turned on? P. 16