Sharp MX-B355W

32
Printing Problems
MANY GARBLED CHARACTERS ARE PRINTED
Check Solution
Is your computer or the machine in an
unstable state?
■ Cancel printing, restart your PC and the machine, and try printing again.
If there is only a small amount of free space remaining in the memory or hard drive
of your PC, or if a large number of jobs have been spooled on the machine and only
a small amount of free space remains, text may be printed as garbled characters.
To cancel printing:
• Windows:
Double-click the printer icon that appears at the lower right of the task bar and
click "Cancel All Documents" (or "Purge Print Documents") in the [Printer] menu.
•Mac OS:
Double-click the name of the machine in the printer list, select the job that you
wish to delete, and delete it.
• At the machine:
Tap the job status display on the operation panel, tap the [Print] tab to change the
screen, tap the key of the print job that you wish to delete, and tap the [Stop/Delete]
key. A message will appear to confirm the cancelation. Tap the [Cancel] key.
If some printed characters are still garbled after restarting, ask your administrator
to lengthen the timeout setting of [I/O Timeout] in the setting mode.

"Settings (administrator)" → [System Settings] → [Printer Settings]
→ [Condition Settings] → [I/O Timeout].
If garbled characters are being still printed after the above measures are taken,
remove and then reinstall the printer driver.
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