Clearing jams.............................................................................................103
Avoiding jams................................................................................................................................................... 103
Identifying jam locations................................................................................................................................ 104
Paper jam in trays............................................................................................................................................ 105
Paper jam in door A........................................................................................................................................ 105
Paper jam in the standard bin...................................................................................................................... 109
Paper jam in the multipurpose feeder........................................................................................................109
Paper jam in the manual feeder....................................................................................................................110
Troubleshooting.........................................................................................112
Print quality problems......................................................................................................................................112
Printing problems..............................................................................................................................................113
Configuring the SMTP server........................................................................................................................132
Unable to read flash drive............................................................................................................................. 133
Enabling the USB port.................................................................................................................................... 133
Network connection problems.....................................................................................................................134
Hardware options problems......................................................................................................................... 135
Issues with supplies........................................................................................................................................ 135
Paper feed problems...................................................................................................................................... 136
Color quality problems................................................................................................................................... 140
Contacting your dealer...................................................................................................................................143
Upgrading and migrating.........................................................................144
Hardware............................................................................................................................................................144
Software............................................................................................................................................................. 152
Firmware.............................................................................................................................................................154
Notices........................................................................................................156
Index........................................................................................................... 165
Contents 4
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