Sharp MX-C507P - Page 286

5028
Other symptoms
Base printer symptoms
Control panel service check
Diagnostics and troubleshooting
252
Action
Yes
No
Step 1
Reset the printer.
Does the problem remain?
Go to step 2.
The problem is
solved.
Step 2
Check the blue LED on the control panel.
Is the LED on?
Go to step 3.
Go to step 4.
Symptom
Action
Printer has no power.
See “Dead machine service check” on page 256 .
Control panel not functioning.
See “Control panel service check” on page 252 .
False values for the front door appear on the
display.
See “Interlock switch service check” on page 254 .
NFC communications failure.
See “Mobile solutions module NFC service check” on page 257 .
Toner out displays.
See “Toner meter cycle (TMC) card service check” on page 261 .
Printer not communicating with host (USB).
See “USB service check” on page 262 .
Printer not communicating with host
(network).
See “Network service check” on page 258 .
Paper jam in the output bin.
See “Sensor (output bin full) static jam service check” on page 95 .
Action
Yes
No
Step 6
Replace the option interface cable. See “550-sheet tray interface
cable removal” on page 423 .
Does the problem remain?
Go to step 7.
The problem is
solved.
Step 7
Replace the option controller board. See “550-sheet tray
controller board assembly removal” on page 422 .
Does the problem remain?
Contact the next
level of support
The problem is
solved.