MX-M260/M310/M260N/M310N SELF DIAG AND TROUBLE CODE 7 - 4
F1 10 Content Staple motor trouble
Details Staple motor operation abnormality
Cause Motor lock.
Motor rpm abnormality.
Overcurrent to the motor.
Finisher control PWB trouble.
Check
and
remedy
Use SIM 3-3 to check the staple motor
operation.
15 Content Tray lift motor trouble
Details The finisher lift-up motor does not reach
the specified position
Cause Lift-up motor abnormality.
Lift-up motor upper limit sensor
abnormality.
Finisher PWB abnormality.
Check
and
remedy
Use SIM 3-3 to check the lift-up motor
operation
19 Content Paper alignment motor F trouble
Details Alignment motor operation abnormality
Cause Motor lock.
Motor rpm abnormality.
Overcurrent to the motor.
Finisher control PWB trouble.
Check
and
remedy
Use SIM3-3 to check the alignment (F)
motor operation.
20 Content Paper alignment motor R trouble
Details Alignment motor operation abnormality
Cause Motor lock.
Motor rpm abnormality.
Overcurrent to the motor.
Finisher control PWB trouble.
Check
and
remedy
Use SIM3-3 to check the alignment (R)
motor operation
37 Content RAM data trouble
Details Backup RAM contents are disturbed
Cause Finisher control PWB trouble.
Malfunction by noise.
Check
and
remedy
Replace the finisher control PWB.
50 Content Incompatible trouble
Details Speed does not coincide between finisher
and main unit
Cause Connection of a finisher incompatible with
the machine is detected.
Check
and
remedy
Connect the MX-FN13 to the machine.
95 Content Paper exit option configuration error
Details An improper option is installed.
Cause Configuration of the paper exit option is
improperness.
Check
and
remedy
Install a proper option.
Trouble
code
Details of trouble
Main
code
Sub
code
F2 02 Content Toner supply failure
Details The value judged from the actual toner
supply hysteresis differs greatly from the
toner sensor value
Cause Developing unit trouble.
Toner supply abnormality caused by
installation of unpacked toner cartridge.
Check
and
remedy
Replace the developing unit.
Use SIM 25-1 to perform DV stirring.
04 Content Identification error
Model error
Type error
Destination error
Data abnormality
Misc error
Details (Identification error)
When the CRUM trademark differs.
When the CRUM company code differs.
(Model error)
When the boot program model code does
not match with the CRUM model
information
(Type error)
When the CRUM type is other than
[Genuine/Conversion/Production rotation]
(Destination error)
The destination of the body differs from
that of the CRUM
(Data abnormality)
The initial check information includes an
erroneous value.
When the max. toner supply time is 00.
When the print hard stop is 00.
Cause CRUM chip failure.
Erroneous TNCA.
Check
and
remedy
Replace the CRUM chip.
Replace the TNCA.
05 Content CRUM chip communication error
Cause CRUM chip failure.
Developing unit contact trouble.
MCU PWB failure.
Check
and
remedy
Check installation of the developing unit.
Replace the MCU PWB.
58 Content Temperature humidity sensor abnormality
Details Temperature humidity sensor abnormality
Cause Temperature humidity sensor connector
disconnection.
Short-circuit of the temperature humidity
sensor was detected.
Check
and
remedy
Check the connection of temperature
humidity sensor.
Replace the temperature humidity sensor.
Trouble
code
Details of trouble
Main
code
Sub
code
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