FINISHER AND SADDLE STITCH FINISHER
3-13
3
Troubleshooting finisher/saddle stitch finisher problems
Check the list below before calling for service.
* When a hole punch module is installed
Problem Check Solution or cause
Stapling position is
not correct
(including saddle
stitch).
Stapling position not set properly?
Check the stapling position setting. (See page
3-4.)
The finisher/saddle
stitch finisher does
not operate.
Are any finisher/saddle stitch finisher
covers open?
Close all covers. (See step 7 on page 3-7 and
step 7 on page 3-11.)
Message indicating need to remove paper
from the stapler compiler displayed?
Remove all remaining paper from the stapler
compiler. (For the stapler compiler, see "Part
names" on page 3-2.)
Stapling cannot be
performed (including
saddle stitch).
Message to check the staple unit
displayed?
Remove jammed staples. (See pages 3-9 and
3-10.)
Message to add staples displayed?
Replace the staple cartridge. (See pages 3-7
and 3-8.) Check that a staple cartridge has
been installed. (See pages 3-7 and 3-8.)
Different sizes of paper mixed together?
Stapling cannot be performed on mixed paper
sizes.
The paper is badly curled.
The quality and type of some papers may
cause bad curling that prevents stapling.
Take the paper out of the tray or bypass tray,
turn the stack over, and reload it.
Saddle stitch cannot
be selected.
The paper type of the selected paper tray
is set to heavy paper.
Saddle stitch is not possible on heavy paper.
However, when cover insertion is selected,
saddle stitch is possible on a single sheet of
heavy paper inserted for use as a cover.
The punch hole
positions are not
correct.*
The punch function is not set to the correct
punch positions.
Check the allowed hole punch positions. (See
page 3-5.)
Cannot be punched.*
Message to check the punch module
displayed?
Dispose of punch scraps. (See page 3-10.)
Mixed paper sizes.
Punching is not possible when different paper
sizes are mixed together.
The paper is badly curled.
The quality and type of some papers may
cause bad curling that prevents punching.
Take the paper out of the tray or bypass tray,
turn the stack over, and reload it.
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