29
Working with
your PIN
Creating a PIN
1 The first time you use Parental Controls (or purchase a Shaw Pay Per View or Shaw On
Demand program), the system asks you to create a PIN.
2 In the Settings category, scroll to Parental Controls and press OK.
3 Press the numbers on your remote to enter a four digit PIN. Enter the PIN again to
confirm it.
4 Choose “Close”.
Changing a PIN
1 In the Settings category, scroll to Parental Controls and press OK.
2 Choose settings, use the LEFT arrow to scroll left to the Change PIN card, and then press OK.
3 Enter the old PIN, enter the new PIN, and then enter the new PIN again to confirm it.
If you forget your PIN
1 Go to www.shaw.ca/customercentre, log in to your account, and click on the device
that needs to be reset.
2 When the selected Device Summary screen opens, a Reset PIN button displays at the
bottom left. Click on the Reset PIN button.
3 When the PIN reset is complete, a confirmation note appears. Parental Controls are
now unlocked.
4 Go to the Shaw menu and create a new PIN in order to re‑lock Parental Controls.
PIN
You can choose to turn off the PIN prompt before a Shaw On Demand or Pay Per View
purchase from the Parental Controls section. Select Shaw On Demand or Pay Per View
and press OK to turn the PIN prompt on or off.
To Next Page