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Symptoms Causes/possibilities Remedies
If you press the satellite power
button, the LED lights up for a
short period of time, but it
does not Power ON.
Is the (main) battery level too low? Charge the (main) battery.
Is the (main) battery properly connected?
Check that the (main) battery is securely
connected. If the power still does not turn ON,
contact the place of purchase.
Battery LED lamp error indication
System errors and equivalent warnings are displayed with various light up patterns of the battery LED lamp
Battery LED lamp x 5
Lighting
pattern*1
Indication conditions Recovery
Communication error
with the bicycle system
Make sure that the cable is not loose or improperly connected.
If it occurs during charging, remove and reconnect the charging plug.
If the situation does not improve, contact the place of purchase.
If the temperature
exceeds the
guaranteed operating
range, the battery
output is turned off.
If it has exceeded the temperature in which discharge is possible, leave the battery
in a cool place away from direct sunlight until the internal temperature of the
battery decreases sufficiently. If it is below the temperature in which discharge is
possible, leave the battery indoors, etc. until its internal temperature is at a
suitable temperature.
If the situation does not improve, contact the place of purchase.
This is displayed when
a genuine drive unit is
not connected.
This is displayed if any
of the cables are
disconnected.
Connect a genuine battery and drive unit.
Check the condition of the cables.
If it occurs during charging, remove and reconnect the charging plug.
If the situation does not improve, contact the place of purchase.
This is displayed if an
error occurs during
charging.
Remove the battery charger from the battery and press the power switch. If an
error is displayed, contact the place of purchase.
Electrical failure inside
the battery
Remove the battery charger after connecting it to the battery. Make sure to press
the power switch with the battery connected.
If an error is displayed for the battery alone, contact the place of purchase.
*1
: Does not light up : Lights up : Flashes
Battery LED lamp x 1
Lighting pattern*1 Indication conditions Recovery Error code*2
(Repeatedly flashes red 5 times)
Electrical failure inside the
battery
Remove the battery charger after
connecting it to the battery. Make sure to
press the power switch with the battery
connected.
If an error is displayed for the battery
alone or E023 is displayed on the cycle
computer, contact the place of purchase.
E023
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