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SMS (text messages)
Gigaset A580 IP / GBR / A31008-xxxx-xxxx-x-xxxx / sms_BRD_neutral.fm / 24.03.2010
Version 8, 03.09.2008
SMS troubleshooting
Error codes when sending
Self-help with errors
The following table lists error situations and possible causes and provides notes on
troubleshooting.
E0 Calling Line Identification (CLIR) is permanently withheld or has not been enabled.
FE Error occurred during SMS transmission.
FD Connection to SMS centre failed,
¢"Self-help with errors".
You cannot send messages.
1. SMS transmission has been interrupted (e.g. by a call).
¥ Re-send the SMS.
2. Feature is not supported by the VoiP/fixed line network provider.
3. No number or an invalid number is entered for the SMS centre set as the active send serv-
ice centre.
¥ Enter the number (£ Page 75).
4. You have not requested/enabled the Calling Line Identification Presentation (CLIP) fea-
ture.
¥ Ask your provider to enable this feature.
You receive an incomplete SMS.
1. Your phone's memory is full.
¥ Delete old SMS messages (£Page 74).
2. The SMS provider has not yet sent the rest of the message.
You have stopped receiving SMS messages.
All calls are forwarded if All Calls is activated for the addressed line (fixed line network/
VoIP number) or if "immediately" is activated for the network mailbox.
¥ Change the call forwarding.
The SMS is played back.
1. The "display call number" feature is not activated.
¥ Ask your provider to enable this feature (there is a charge for this).
2. Your mobile phone operator and SMS service provider have not agreed on a cooperation.
¥ Obtain information from your SMS service provider.
3. Your phone has been recorded by your SMS provider as having no SMS functionality, i.e.
you are no longer registered with the provider.
¥ To reregister your phone, send an SMS via the SMS centre of the SMS service provider.
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