Siemens Gigaset A580IP - Starting a firmware update

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Customer Service & Assistance
Gigaset A580 IP / GBR / A31008-xxxx-xxxx-x-xxxx / appendix.fm / 24.03.2010
Version 8, 03.09.2008
VoIP status codes
If you have problems with your VoIP connections, activate the Status on HS func-
tion (
£ Page 106, Page 155). You will then receive a VoIP status code that will help
you analyse the problem. Give the code to the Service department for the analysis
of the problem.
In the following tables you will find the meaning of the most important status
codes and messages.
Status
code
Meaning
0x31 VoIP config. error: IP domain not entered.
0x33 VoIP config. error: SIP user name (Authentication Name) not entered.
This is shown, for example, when dialling with a line suffix, if no connection is con-
figured for the suffix on the base station.
0x34 VoIP config. error: SIP password (Authentication password) not entered.
0x300 The called party can be reached under several phone numbers. If the VoIP provider
supports this, a list of the phone numbers is transmitted as well as the status code.
The caller can select to which number he wants to make the connection.
0x301 Permanently redirected.
The called party can no longer be reached under this number. The new number is
transferred to the phone together with the status code and the phone then no
longer accesses the old number but dials the new address immediately.
0x302 Temporarily redirected.
The phone is informed that the called party cannot be reached under the dialled
number. The call is redirected for a limited period. The phone is also notified of the
length of the redirection.
0x305 The query is sent to a different "proxy server", e.g. to balance incoming queries. The
phone will make the same query once again to another proxy server. This is not a
redirection of the address per se.
0x380 Other service:
The query or call could not be transferred. But the phone is notified what other
options there are to be able to connect the call.
0x400 Wrong call
0x401 Not authorised
0x403 The requested service is not supported by the VoIP provider.
0x404 Wrong phone number.
No connection on this number.
Example: In a local call you have not dialled the area code although your VoIP pro-
vider does not support local calls.
0x405 Method not permitted.
0x406 Not acceptable.
The requested service cannot be provided.
0x407 Proxy authentication required.
0x408 The party cannot be reached (e.g. account has been deleted).
0x410 The requested service is not available from the VoIP provider.