Siemens HiPath 1100 Series

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Setup and Installation

149

Main Page

Introduction2
About this Programming Manual3
Important Notes3
How to Use this Manual4
Hipath 1100 Systems4
Features and Options5
Table of Contents8
Programming Mode14
Activating System Programming Mode15
Exiting Programming Mode16
Main Configurations17
Dialing Mode on an External Analog Line17
Default Access to a Group of External Lines17
Analog Line Attendants18
Speed Dialing20
Class of Service (COS)21
COS Review25
Assigning a Class of Service (COS)25
COS Changeover26
- Required: Programming Mode Must be Active26
Language27
Country/Group of Countries27
- Enter the Code for Programming27
- Initial State for Programming Mode27
- Required: Programming Mode Must be Active27
Attendant Console (AC)30
Warning Tone for Calls Without LCR31
Programming an External Line31
Groups of External Lines31
Overflow for a Group of External Lines32
Configuring Priority by Type of External Line32
Protocol for Seizing an External Analog Line32
- Enter the Number for the Group of External Lines32
Caller ID (CLIP) on an Analog Line33
External Line Call Direction35
Flash Duration35
Reseizure Time for an External Line36
Maximum Time between Rings for an Incoming Call36
Coefficient for an External Analog Line37
Polarity Reversal37
Dial Tone Detection38
Operation as a Satellite PABX39
- External Line Connection39
- Second Code for External Access39
Auto-Seizure Mode for an External Line40
False Tone40
External Line Present42
Waiting Time for a Second External Analog Line Attendant42
Programming an Extension43
Pickup Groups43
Alert Ring Timeout for Pickup Groups43
Call Groups (CG)44
Activating Callback/Urgent Call with Timeout45
Call Name/Number Display45
UCD Subscriber Groups46
- Collect Call Barring for a UCD Subscriber Group47
- Call Waiting Message for UCD Queues47
- UCD Queue Size48
- Timeout for Activating a Call Waiting Message for a UCD Queue49
- UCD Overflow Call Destination49
- Round-Robin Distribution of Calls to Agents50
- Time for Agent's Notes51
- Ring Signal Timeout for Agents51
- Time in a UCD Queue52
- Waiting Message before Signaling a UCD Call52
- Minimum Time for Call Waiting Message in a UCD Queue53
Hunt Groups (HG)53
- Search Mode for Hunt Groups54
Override55
Silent Monitoring55
Caller ID for Analog Extensions (CLIP)56
Electronic Lock Password Reset57
Timeout for Call Forwarding57
No Answer57
Dialing Mode58
Flash Detection Time58
Overflow/Escape Extension60
Hotline61
- Warmline62
Associated Group63
CD Port Assignment63
Extension Coefficient64
External Message Waiting Indicator (MWI)65
- Activating External Message Waiting Indicator66
- External MWI Group66
- Waiting Message Server Number67
Internal Voice Mail Interface67
Collect Call Barring by Extension68
Type of Equipment Connected to an Extension69
Auto-Answering Mode69
Call Charge Alert for Analog Extensions70
Timer for Outgoing External Calls70
- Activating/Deactivating the Timer for Outgoing External Calls71
Second Attendant for MSN71
Modem Extension72
MSN and Extension Assignment72
External-To-External Transfer72
Disa73
DISA Permission75
Msn Disa75
External Line DISA76
General Programming77
Music on Hold77
- Assigning Extensions to MOH Groups78
- Music Source for a MOH Group78
- Music Source Extension79
- External Music Source - Extension Assignment79
Setting the Time for an External Room Monitor80
Types of Caller Lists80
Deleting Digits from a Caller List81
Date/Time - Manual Setting81
Updating Date/Time over an ISDN Line82
Call Charges82
- Call Charge Unit82
- Multiplier for Call Charge Factor83
- Extension Call Charge Factor83
- Call Charge Value by Extension84
- Call Cost Limit for an Extension84
- Date for Updating the Call Cost Limit for an Extension85
Updating the Software85
- SW Information85
- Local SW Update86
- Activating a Software Update86
- Day for SW Update86
- Time for SW Update86
- External Number for Updating the Software87
- Frequency for SW Update87
- Uploading the SW Update88
Setting a System Password88
Night Service Password89
Restoring Default Settings90
Hipath 1120 Alarms90
Emergency Numbers91
Module Detection91
Remote Administration93
- Service Call93
- Remote Software Update93
- Remote Operation Mode93
- Activating Remote Administration94
- Configuring an External Number94
- Remote Administration Password94
- Remote MSN95
- Without MSN Verification95
- Remote Administration Via DTMF95
- Ending Remote Administration97
Type of MSN Signal97
Assigning a Temporary MSN97
Entrance Telephone98
Configuring an Entrance Telephone98
Door Lock99
Dids for Entrance Telephones100
Permissions for a Door Opener101
Call Detail Report Manager102
Ticket Cost Code103
Data Transfer Speed104
Digit Suppression in Call Detail Reports104
Call Detail Report for Incoming Calls105
Call Detail Report Filter105
Call Detail Report through Serial Interface106
Fax/DID Module107
Call Answering Menu108
Announcement Recording109
Configuring the Call Answering Mode110
Fax Reception Extension111
Collect Call Barring for Fax/DID113
MSN Answering for Fax/DID114
Fax Extension for MSN114
Fax/DID Release after Timeout115
Programming a Digital Trunk116
S0 Module116
- S0 Ports117
- Mode of Operation118
- Symmetric Call119
- Absence of ACK Setup for External ISDN Line119
- Notify119
- Automatic Keypad120
- Assignment of an External ISDN Line to a MSN120
TME1 Module121
External Line Prefix122
External Number Registration122
Assigning an External Number to an Extension123
Busy Signal124
Local Area Code Filter125
Country Area Code Filter125
ADSL Module126
Restoring the ADSL Module Default Settings127
Relay and Sensor on the Hipath 1120127
Sensor127
- Programming the Sensor's Function127
- Sensor Activation Logic128
- Time between Attempts for Activating the Sensor128
- MSN Assignment for the Sensor130
- Number Dialed by Sensor Activation130
- Number of Attempts for Activating the Sensor131
- DTMF Signals for the Relay131
Relay132
- Timer for Deactivating the Relay133
- External Ring for Activating the Relay133
Interaction Center Smart134
TAC Smart - Telephony Advanced Control135
Hipath 1100 Manager136
Hipath 1100 ADSL Manager136
Hipath 1100 E1 Trunk Manager137
Vmie Protocol138
Call Report138
Index141
Setup and Installation145
Safety Recommendations145
Required Tools146
Hipath 1120 Contents146
Hipath 1120 - Option Modules147
Hipath 1120 - Installation147
Hipath 1120 - Installing Optional Modules150
- Opening the System150
- Removing the Motherboard (MB)151
- Satellite Modules: Music, EB 200/204 and S0152
- Master and Satellite Modules153
- Master Modules: Fax/DID, S0And EB 200/204154
Hipath 1120 - External Connections155
- Motherboard (MB)155
- ADSL Module157
- Music and EB 200/204 Satellite Modules158
- S0 Module159
Hipath 1130 / 1150 Package Contents160
Hipath 1130 / 1150- Installation160
Hipath 1130 / 1150- Installing TME1, ADSL and S0 Modules167
Entrance Telephone170
Hipath 1120 - Technical Data172
Hipath 1130 / 1150 - Technical Data172

Siemens HiPath 1100 Series - Page 149

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