Using Your Telephone 17
Connect
Connect allows you to:
• Reconnect with a call placed on consultation hold.
• Reconnect with a transferred call before the transfer is
complete.
• Alternate between two parties when you have one of them
on consultation hold.
To reconnect with a call:
If you have a CONNECT key, press it.
OR
Scroll through the prompts on your optiGuide display and
select
Toggle/Connect?
Consultation
Consultation allows you to put the party you are currently
talking to on hold, so that you can call and talk privately with
a second party. Press CONNECT to alternate between the two
parties.
To consult with a second party during a call:
1. If you have a TRANSFER key, press it.
OR
Scroll through the prompts on your optiGuide display and
select
Consult?
.
2. Dial the second party’s extension or and the outside
number.
3. Talk with the second party.
To reconnect with the first party:
If you have a CONNECT key, press it.
OR
Scroll through the prompts on your optiGuide display and
select
Toggle/Connect?
.
9
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