24 optiPoint 500 Display Phones
Pickup
Pickup means to pick up (answer) a call at another extension.
The call on the other extension can be ringing, on hold,
queued, or parked.
There are two pickup types:
• Station pickup lets you answer a call to any extension, but
you must know the number of the extension.
• Group Pickup lets you answer a call to an extension in
your pickup group (set up by your system administrator)
even if you do not know the number of the extension that
received the call.
Note: In general, members of a pickup group work in the
same department or on the same project.
To answer a call in your pickup group:
If you have a PICKUP key, press it twice.
OR
Get a dial tone and dial .
To answer a call ringing, on hold, queued, or parked at any
extension (station pickup):
1. If you have a PICKUP key, press it.
OR
Dial tone and dial .
4. Dial the extension.
Pick Up a Call and Add to Conference
This feature is most commonly used when you want to add
calls to a conference in progress. The following calls can be
added:
• A call alerting or ringing on your phone or another phone.
• A call on hold on your phone or on another phone. For
example, a call holding on your office phone could be
picked up and added to a conference call on the conference
room phone.
• A call parked on another extension.
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