Test and service functions
10.2 Reading out/saving service data
CPU 1516pro-2 PN (6ES7516-2PN00-0AB0)
112 Operating Instructions, 11/2019, A5E35873416-AC
10.2 Reading out/saving service data
Service data
In addition to the contents of the diagnostics buffer, the service data contain numerous
additional data points about the internal status of the CPU. If a problem occurs with the CPU
that you cannot resolve with other methods, send the service data to our Service & Support.
The service data allow Service & Support to analyze problems that have occurred rapidly.
Note
While reading out the service data of the CPU, you cannot simultaneously execute a
download to the device.
Methods of reading service data
You can read out service data with:
● The Web server
● STEP 7
● The SIMATIC memory card
Procedure using the Web server
To read service data using the Web server, follow these steps:
1. Open a web browser that is suitable for communication with the CPU.
2. Enter the following address in the address bar of the web browser:
https://<CPU IP address>/save_service_data, e.g. https://172.23.15.3/save_service_data
3. The service data page will appear on your screen, with a button for saving the service
data.
Figure 10-1 Reading out service data via the web server
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