Preface
Customer support
Customer support
Customer support is available 24 hours, 7 days a week for all Siemens customers.
For technical support or general information, contact Siemens Customer Support
through any of the following methods:
Online
Visit http://www.siemens.com/automation/support-request to submit a Support Request
(SR) or check on the status of an existing SR.
Telephone
Call a local hotline center to submit a Support Request (SR). To locate a local hotline center,
visit https://w3.siemens.com/aspa_app/?lang=en.
Mobile app
Install the Industry Online Support app by Siemens AG on any Android, Apple iOS or
Windows mobile device and be able to:
• Access Siemens' extensive library of support documentation, including FAQs and
manuals
• Submit SRs or check on the status of an existing SR
• Contact a local Siemens representative from Sales, Technical Support, Training, etc.
• Ask questions or share knowledge with fellow Siemens customers and the support
community
Contacting Siemens
Address Siemens Canada Ltd.
Digital Industries
Process Automation
300 Applewood Crescent
Concord, Ontario
Canada, L4K 5C7
Telephone Toll-free: 1 888 264 0006
Tel: +1 905 856 5288
Fax: +1 905 856 1995
E-Mail info.ruggedcom@siemens.com
Web https://www.siemens.com
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RUGGEDCOM RS900
Equipment Manual, 11/2023, C79000-G8976-1024-16
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