BB- Warranty
Strider Link Series
SRFStrider-161004A-REV.A
Sinteck Sistemas Eletrônicos Ltda.
All products made by Sinteck Next has 2 years limited warranty.
Sinteck Next extends to the original end-user purchaser all manufacturers warranty which
are transferrable and all claims are to be made directly to Sinteck per indicated procedures.
The limited warranty not includes:
1) Re-shipment of the unit to Sinteck Next for repair purposes,
2)Any unauthorized repair/modification,
3) Incidental/consequential damages as a result of any defect,
4) Nominal non-incidental defects,
5) Re-shipment costs or insurance of the unit or replacement units/parts.
Any damage to the goods must be reported to the carrier in writing on the shipment receipt.
Any discrepancy or damage discovered subsequent to delivery, shall be reported to Sinteck
Next within 5 (five) days from delivery date.
To claim your rights covered by this limited warranty, you must follow these procedures:
1) Contact the dealer or distributor where you purchased the unit. Describe the problem
and, as soon as possible easy solution can be taken.
Dealers and distributors are supplied with all information about problems that may occur
and usually they can repair the unit quickly. Almost all errors when installing the devide are
detected by the dealers and distributors.
2) If your dealer is not able to assist you, contact Sinteck Next and report the problem. If it is
decided to return the unit to the factory, Sinteck Next will mail you a regular authorization
with all the necessary instructions to send back the goods. In some cases the device must
be re-shipped back to the Sinteck Labs - Then, contact Sinteck Next and request an
authorization number.
3) When you receive the authorization, you can send back the unit. Pack it carrefully for the
shipment, preferably using the original wood box and seal the package perfectly. The
customer always assumes the risks of loss (remember: Sinteck Next is never responsible
for damage or loss), until the package reaches Sinteck Labs. For this reason, we suggest
you to insure the goods for the whole value. Shipment must be effected in the prepaid form
to the address specified by Sinteck’s service manager on the authorization.
IN ANY CASE, DO NOT SEND BACK UNITS WITHOUT OUR AUTHORIZATION AS THEY
WILLBE REFUSED.
4) Make sure to enclose a written technical report where mention all the problems found and
a copy of your original invoice establishing the starting date of the warranty.
Replacement and warranty parts may be ordered from the following address. Make sure to
include the equipment model and serial number as well as part description and part number.
IN EUROPE: IN AMERICAS:
Sinteck Sistemas Electrónicos SLL Sinteck Sistemas Eletronicos ltda.
Calle Sotavento 3-13 Rua Dos Bolivianos 578
El Perellonet Vila Rio Branco - Sao Paulo/SP
Valencia - España BRASIL
46012 CEP 03873-100
Telf. +55 11 6143 8640
P/05
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