MK15 User Manual V1.4
138
2023 SIYI Technology, All Rights Reserved
Within fifteen (15) calendar days of receiving the product if the product suffers
performance failure.
Replacement Service will not be provided where:
Service is requested more than fifteen (15) calendars days after receiving a product.
Legal proof-of-purchase, receipts, or invoices are not provided, or are reasonably
believed to have been forged or tampered with.
A product sent to SIYI for replacement does not include all original accessories,
attachments, and packaging, or contains items damaged by user error.
A product is found to have no defects after all appropriate tests are conducted by
SIYI.
Any fault or damage of the product is caused by unauthorized use or modification
of the product, including exposure to moisture, entry of foreign bodies (water, oil,
sand, etc.) or improper installation or operation.
Damage is caused by uncontrollable external factors, including fires, floods, high
winds, or lightning strikes.
Received product has not been sent back to SIYI seven (7) calendar days after
replacement confirmation from SIYI.
Proof of damage during transit issued by the carrier cannot be provided.
Other circumstances stated in this policy.
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