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User Manual
Technical Support
If you have questions regarding the installation or operation of your SKF product, please
visit the self-help portal before contacting the help desk to see if the answer has already
been published:
Technical Support Self-help Portal: www.skf.com/cm/tsg
If further assistance is needed, please submit a support request by clicking on the
SUPPORT tab, and one of our support engineers will contact you shortly.
The technical support team can be reached during normal business hours (7 am to 4
pm local time) by phone, e-mail or live chat:
Customers in Europe, Middle East and Africa:
Phone: +46 31 337 6500
E-Mail: TSG-EMEA@skf.com
Chat: www.skf.com/cm/tsg
Customers in all other locations:
Phone: 1-858-496-3627 or toll-free (USA) 1-800-523-7514
E-Mail: TSG-Americas@skf.com
Chat: www.skf.com/cm/tsg
Note: Standard technical support will be provided at no cost for products or software
covered by an SKF Product Support Plan (PSP), wherever applicable. Many SKF
Machine Health products include limited technical support for the first 180 days after
purchase. Support obtained after 180 days or without PSP coverage will be subject to a
per-incident fee. Contact the technical support team for more information.
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