SBX800 Troubleshooting Diagram
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Last revised: July 15, 2014
Glossary of Terms
Revision History
SBX800/SBX885
Issues
Touch/ writing
issues
Green pentray light
Connectivity/ pen
tray light flowchart
Audio issues
Hardware & other
SMART Board 800
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- Bypass ECP, SBX800 – CAT5 & WC8
- If issue follows with any of these extenders
then follow related projector’s tree.
-Also if bypassing ECP resolves the issue and
then try steps below with ECP connection.
-Try resetting ECP by pressing reset button.
-Try USB mapping from projector’s menu
(Only on supported models)
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