SBX800 Troubleshooting Diagram
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2.3 Flashing amber status light
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Flashing amber status
light
Power cycle the pentray. Is
the issue resolved?
All extensions/ extender
must be bypassed to avoid
any FW upgrade failure,
does this resolve the issue?
Yes
Yes
No
No
Yes
SBX800-CAT5 & WC8 or any third party extenders
must be bypassed.
Here’s the diagram
Left: Camera port
Next to that (middle): 3.5 mm
audio jack
Next to that (right side): Power
connector
Issue resolved.
Issue resolved.
Issue resolved.
For further
assistance,
contact SMART
Technical
Support.
Perform firmware update.
See linked KB article on
how to upgrade (skip this if
already done). Is the issue
resolved?
No
Contact Support
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