SMART Board X885 Troubleshooting Guide

SBX800 Troubleshooting Diagram
5.3. Flashing amber ECP light
Revision History
Flashing amber
Reseat connections from
the projector ECP port and
the back of ECP. Is the
issue resolved?
Reset ECP from reset
button under the ECP. Is
the issue resolved?
Run firmware updater.
No
No
Swap USB cable running
from computer to ECP with
a known working cable.. Is
the issue resolved?
Swap harness cable (The
cable connecting the ECP
to projector) with a known
working cable if possible. Is
the issue resolved?
Swap ECP with a known
working ECP, if possible. Is
the issue resolved?
No
No
No
Issue resolved.
Issue resolved.
Issue resolved.
Issue resolved.Yes
Yes
Yes
Yes
Yes
Yes
Please ensure the USB from
computer is connected to the
USB 1 port on ECP when
running firmware updater for
ECP.
For further
assistance, contact
SMART Technical
Support. (A)
For further
assistance, contact
SMART Technical
Support. (B)
For further
assistance, contact
SMART Technical
Support. (C)
No
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SMART Board X885 Specifications

General

Brand	SMART
Model	Board X885
Category	Interactive whiteboard
Language	English