SMART Board X885 Troubleshooting Guide

SBX800 Troubleshooting Diagram
5.2. Solid green on ECP, solid Red on pen tray.
Revision History
Solid green on ECP
Solid Red on pen tray
Swap USB cable from
computer to the back of
ECP. Does this resolve the
issue?
Ensure the USB cable is connected to
correct USB port on the ECP
corresponding to video selected on
projector. If yes, check USB mapping
options in projector menu. Is the issue
resolved?
Swap Harness cable with a
known working Harness Cable
from a different setup if
possible. Does this resolve the
issue?
No
Issue resolved.
Issue resolved.
Yes
Yes
Yes
Default USB mapping settings for
projectors:
UX60: USB1=VGA1, USB2=VGA2
UF75: USB1=VGA1, USB2=VGA2
UX80: USB1=HDMI1, USB2=VGA1
UF70: USB1= HDMI, USB2 = VGA
For further
assistance, contact
SMART Technical
Support. (A)
Swap ECP with a known
working ECP from a
different setup if possible.
Does this resolve the issue?
No
For further
assistance, contact
SMART Technical
Support. (B)
Yes
For further
assistance, contact
SMART Technical
Support. (C)
No
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SMART Board X885 Specifications

General

Brand	SMART
Model	Board X885
Category	Interactive whiteboard
Language	English