Problem
Possible causes/consequences and M Solutions
The indicator lamp on
the vehicle socket
remains off after the
charging cable con-
nector has been con-
nected to the vehicle
socket. When charging
using a mains socket,
the high-voltage bat-
tery is not charged.
There is a malfunction at the mains socket.
X
Have the mains socket checked to ensure that it is working
correctly.
or
X
Use a different mains socket.
è lights up.
Warning tone sounds.
Charger cable con‐
nected appears.
The charging cable is plugged into the vehicle socket. The engine
cannot be started.
X
Before driving off, disconnect the charging cable from the
vehicle socket and stow it away in the vehicle.
è flashes.
Charging cable not
inserted correctly
appears.
The charge cable is connected to the vehicle socket. The battery is
not being charged.
X
Make sure that the charging cable is correctly plugged into the
sockets on the vehicle and power connection. If necessary, dis-
connect the charging cable from the sockets and then reconnect
it.
If the message continues to be displayed:
X
Consult a qualified specialist workshop.
The charging cable
connector cannot be
removed from the vehi-
cle socket.
The charging cable connector is not unlocked.
X
Press the # button on the key.
This unlocks the charging cable connector in the vehicle
socket.
X
Remove charging cable connector from the vehicle socket.
Charging not possi‐
ble Power supply
interrupted appears.
The high-voltage battery cannot be charged. The charge current
was interrupted during the charging process.
X
Make sure that the charging cable is plugged into the mains
socket.
X
Disconnect the charging cable connector from the vehicle
socket and plug it back into the vehicle socket after 30 seconds.
If the message continues to be displayed:
X
Consult a qualified specialist workshop.
Charging process
193
>> Practical advice.
Z
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