SMART SBX800 - 1.3 No touch

SBX800 Troubleshooting Diagram
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1.3 No touch
Revision History
No touch
- ECP, MCP, SBX800-CAT5 & WC8 must bypass.
-If issue follows with any of these extenders then
follow related troubleshooting.
What is the SMART Board
control panel message?
Working properly. Follow
link to continue
troubleshooting this display
message. Is the issue
resolved?
Limited functionality
Ensure the camera port is
connected firmly and pins
are not bent. Is the issue
resolved?
Issue resolved.
No
Yes
No
SMART Board service is
not running.
Start the SMART Board
service. Is the issue
resolved?
Yes
No
For further
assistance,
contact SMART
Technical
Support.
Contact Support