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CERTIFICATE AND CONDITIONS
OF WARRANTY
This SOCOMEC UPS uninterruptible power system is guaranteed against manufacturing and material defects, for a
period of 24 months from the date of purchase and not however more than 27 months from the date of shipment
by SOCOMEC UPS.
The warranty is ‘carry-in’ type: free supply of parts and labour for repairs, with return of a product to be replaced to
SOCOMEC UPS, or authorized centres, at the customer’s cost and risk.
In order to use the warranty service, the user must respect the following rules:
The product must be returned exclusively in its original packaging. Any damage caused during shipping in pack-•
aging other than the original is not covered by the warranty;
The product must be accompanied by proof of purchase: a document (bill, invoice, receipt) showing the date •
of purchase and the information necessary to identify the product (model, serial number). The number of the
authorization for return for repairs must also be attached, with a detailed description of the defect found in the
product. If any of these elements is missing, the warranty is invalid. The return authorization number is issued by
the service centres by telephone on receiving notication of the malfunction;
The warranty is recognised within Italian territory. If the UPS is exported outside Italian territory, the warranty shall
be limited to the cover of the parts used to repair the fault.
The warranty shall not apply in the following cases:
Failures due to fortuitous circumstances or force majeure (lightning, oods, etc.);•
Failures due to negligence or improper use (use outside tolerance limits: temperature, humidity, ventilation, elec-•
tric power supply, applied load, batteries);
Insucient or inadequate maintenance;•
Attempted maintenance, repairs or modications not carried out by SOCOMEC UPS personnel or personnel from •
a support centre authorised by SOCOMEC UPS.
If the battery has not been recharged in accordance with the terms indicated on the packaging and in the manual, •
in cases of extended storage or UPS inactivity.
SOCOMEC UPS may, at its own discretion, opt for the repair of the product or for the replacement of the faulty or
defective parts with new parts or with used parts that are equivalent to new parts with regard to functions and
performance.
Defective or faulty parts replaced free of charge are to be put at the disposal of SOCOMEC UPS that becomes the
sole owner.
Replacements or repairs of parts and any modications to the product during the warranty period shall not extend
the duration of the warranty.
In no case will SOCOMEC UPS be responsible for damages (including, without limitations, damage for loss of earnings,
interruption of activity, loss of information or other economic losses) deriving from the use of the product.
The present conditions are subject to Italian law. Any dispute falls under the province of the Court of Vicenza.
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