Sony HT-A9 Help Guide

Sound
No sound is output from the speaker system.
The speaker system cannot connect to a TV with the BLUETOOTH function.
No TV sound is output from the speaker system.
The sound skips or noise is generated.
Picture and sound of the device that is connected to the speaker system are not output from the TV when the speaker system is
not turned on.
The sound is output from both the speaker system and TV.
The sound is interrupted while watching a TV program or content on a Blu-ray Disc, etc.
The TV sound from this speaker system lags behind the image.
No sound or only a very low-level sound of the device connected to the speaker system is heard.
The surround effect cannot be obtained.
No sound is output from the optional subwoofer.
Sound is not output from some speakers.
Sound Field Optimization
Sound Field Optimization is failed.
Mobile Device Connection
Pairing cannot be achieved.
BLUETOOTH connection cannot be completed.
Sound of the connected BLUETOOTH mobile device is not output from the speaker system.
Headphones Connection with the BLUETOOTH Function
Pairing cannot be achieved.
BLUETOOTH connection cannot be completed.
No sound is output from the connected BLUETOOTH headphones.
The BLUETOOTH connection with the headphones becomes disconnected.
Wireless LAN Connection
The speaker system cannot connect to the network or the network connection is unstable.
The wireless LAN router you want is not shown in the wireless network list.
Internet Connection
You cannot connect the speaker system to the Internet.
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Sony HT-A9 Specifications

General

Tweeter	Yes
Speaker type	Full range
Number of drivers	-
Speaker placement	Floor, Tabletop/bookshelf
Audio output channels	- channels
Number of tweeter drivers	2
Audio decoders	DTS, DTS-ES, DTS-HD HR, DTS-HD Master Audio, Dolby Atmos, Dolby Digital, Dolby Digital Plus, Dolby Dual Mono, Dolby TrueHD
RMS rated power	504 W
Bluetooth version	5.0
USB connector type	USB Type-A
USB 2.0 ports quantity	1
Connectivity technology	Wireless
Product color	Gray
Recommended usage	Home
Cables included	AC, HDMI
Quantity per pack	4 pc(s)
Package type	Box
Package depth	213 mm
Package width	725 mm
Package height	468 mm
Package weight	16000 g

Weight and Dimensions

Depth	147 mm
Width	160 mm
Height	313 mm