Sony IT-ID80 - Caller ID and Memory Function Troubleshooting

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Symptom
Remedy
Caller ID
The caller’s name and/or
phone numbers does not
appear on the display.
¢ Make sure vou have subscribed to Caller ID service.
Caller ID service may not work when the phone is
connected to a Private Branch Exchange (PBX).
The call is made through company which does not
offer Caller ID service. "OUT OF AREA” will
appear on the display.
The call was “blocked.” “PRIVATE” will appear on
the display.
You answered the call while “KKRINGINGXX” is
displayed. Be sure to answer after the Caller ID data is
displayed.
The caller’s name and/or
phone numbers does not
appear on the display during
call waiting.
Make sure you have subscribed to “Caller ID with call
waiting” service (see page 22).
Make sure nobody is talking on another phone on the
same telephone line.
You cannot dial the number
from the Caller ID list.
Make sure you entered your area code correctly
(page 10).
This function may not work when the phone is
connected to a Private Branch Exchange (PBX).
Caller ID memory has been
cleared.
¢ The batteries may be expired. Insert new batteries.
* The batteries were removed from the phone for more
than one minute when you changed the batteries.
The memory match function
does not work.
If the call is from an office which uses multiple lines,
the phone number may not match the number you
put in the memory.
If you stored the phone number with an outside line
access digit on the one-touch/speed dialing buttons
because the phone is connected to a Private Branch
Exchange (PBX), the phone number will not match the
Caller ID data.
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Additional Information
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