Please also refer to the following link.
The headset falls out of your ears/An earache occurs
For the proper sound quality, volume, call sound quality, etc. to be effective
Make sure the fitting supporter is fitted firmly into the top of your ear groove.
If the fitting supporter does not fit properly into the top of your ear groove, the headset unit may fall off your ear.
Hint
The fitting supporter can be slid into your ear more easily if you gently pull the top of your ear upward while twisting the
headset into place.
Check that you are wearing the headset units properly in the following way.
Record how the headset units are worn in your ears using the video function of your smartphone or other devices.
Check the wearing condition with the “Sony | Sound Connect” app.
Shake your head lightly and check that the headset unit does not come off or move in your ear.
6
To Next Page
Loading...
