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Kimberly AyalaSep 4, 2025
Why is there no sound from surround speakers on my Sony STR-DH800?
- EericmooreSep 4, 2025
Select a CINEMA STUDIO EX mode. Adjust the speaker level. Check “SP PATTERN” setting.
Why is there no sound from surround speakers on my Sony STR-DH800?
Select a CINEMA STUDIO EX mode. Adjust the speaker level. Check “SP PATTERN” setting.
What to do if there is no sound from one of the front speakers of my Sony Receiver?
Connect a pair of headphones to the PHONES jack to verify if sound is output from the headphones. If only one channel is output from the headphones, the component may not be connected to the receiver correctly. If both channels are output from the headphones, check the connection of the front speaker which is not outputting any sound. Make sure you have connected to both the L and R jacks of an analog component, and not only to either the L or R jack. Use an audio cord (not supplied).
Why there is no sound from a specific component on my Sony STR-DH800?
Check that the component is connected correctly to the audio input jacks for that component. Also, check that the cord(s) used for the connection is (are) fully inserted into the jacks on both the receiver and the component.
What to do if there is no sound from my Sony Receiver subwoofer?
If there is no sound coming from the subwoofer connected to your Sony Receiver, try the following: - Check that the subwoofer is connected correctly and securely. - Ensure that you have turned on your subwoofer. - Note that, depending on the selected sound field, no sound may output from the subwoofer. - When all speakers are set to “LARGE” and “NEO6 CIN” or “NEO6 MUS” is selected, there will be no sound from the subwoofer.
How to troubleshoot no sound from the S-AIR product with Sony STR-DH800 Receiver?
If you're not getting any sound from the S-AIR product: - If you use another S-AIR main unit, place it more than 26 1/4 feet (8 m) away from this S-AIR main unit. - Confirm the S-AIR IDs of the S-AIR main unit and S-AIR sub unit. - Confirm the pairing setting. - Place the S-AIR main unit and S-AIR sub unit closer to each other. - Avoid use of equipment that generates electromagnetic energy, such as a microwave oven. - Place the S-AIR main unit and S-AIR sub unit separately from other wireless devices. - Avoid using any other wireless devices. - Change the “RF CHANGE” setting. - Change the S-AIR ID settings of the S-AIR main unit and S-AIR sub unit. - Turn off the system and S-AIR sub unit, then turn on them. - Check that headphones are not connected to the S-AIR sub unit.
What to do if no sound is heard from the S-AIR receiver of Sony Receiver?
If no sound is heard from the S-AIR receiver, check that the components are connected to analog jack of this receiver.
Why there is no sound from the component connected to the DIGITAL MEDIA PORT adapter of Sony STR-DH800 Receiver?
If there's no sound from a component connected to the DIGITAL MEDIA PORT adapter on your Sony Receiver: - Adjust the volume of this receiver. - The DIGITAL MEDIA PORT adapter and/or component is not connected correctly. Turn off the receiver, then reconnect the DIGITAL MEDIA PORT adapter and/or component. - Check the DIGITAL MEDIA PORT adapter and/or component device to make sure it supports this receiver.
What to do if there is no sound, or only a very low-level sound from the center/surround/surround back speakers of Sony STR-DH800?
If you're experiencing no sound or very low sound from the center, surround, or surround back speakers of your Sony Receiver: - Select a CINEMA STUDIO EX mode. - Adjust the speaker level. - Check “SP PATTERN” setting.
What to do if there is no sound from digital sources on Sony STR-DH800 Receiver?
If there is no sound from digital sources connected to the COAXIAL or OPTICAL input jack on your Sony Receiver: - Check that the INPUT MODE is not set to “ANALOG”. - Check that the ANALOG DIRECT function is not selected.
What to do if there is no sound from one of the front speakers of Sony STR-DH800?
If you're experiencing a lack of sound from one of the front speakers on your Sony Receiver: - Connect a pair of headphones to the PHONES jack to verify if sound is output from the headphones. - If only one channel outputs from the headphones, the component may not be connected to the receiver correctly. Check that all the cords are fully inserted into the jacks on both the receiver and the component. - If both channels output from the headphones, the front speaker may not be connected to the receiver correctly. Check the connection of the front speaker which is not outputting any sound. - Make sure you have connected to both the L and R jacks of an analog component, and not only to either the L or R jack. Use an audio cord (not supplied).
General| Equalizer | Yes |
|---|---|
| Product color | Black |
| Impedance | 8 Ω |
| Audio output channels | 7.1 channels |
| Total Harmonic Distortion (THD) | 1 % |
| Connectivity technology | Wired |
| Battery type | AA |
| Dimensions (WxDxH) | 430 x 157.5 x 322 mm |
| Power requirements | 120V 60Hz |
| Power consumption (standby) | 0.3 W |
| Power consumption (typical) | 240 W |
Weight and Dimensions| Weight | 8300 g |
|---|
Guides on how to install speakers for 5.1 and 7.1 channel systems.
Instructions for connecting the TV via HDMI, component, or video cables.
Guidance on connecting the receiver to a power outlet.
Steps to initialize the receiver and reset settings to factory defaults.
How to select the front speaker system (A, B, or A+B) for the receiver.
Introduces the DCAC technology for automatic speaker calibration.
Steps to confirm, save, and select calibration types after measurement.
Explains how to interpret and resolve error codes during auto calibration.
Guides on adjusting speaker levels and balance using the test tone feature.
How to select and start playback from connected audio/video components.
Explains how to navigate through the receiver's menu system for adjustments.
Guides on using the LEVEL menu for test tones, phase, and individual speaker levels.
Instructions for setting distances for front, center, surround, and subwoofer speakers.
Instructions for tuning into FM and AM radio broadcasts.
Guides on automatically scanning or directly tuning to radio stations.
Instructions for storing and tuning to favorite FM/AM radio stations.
Steps to tune and store radio stations using preset numbers.
Introduction to SIRIUS Satellite Radio service and subscription information.
Instructions for connecting the SiriusConnect Home tuner to the receiver.
Methods for selecting SIRIUS channels, including category tuning.
Steps to preset SIRIUS channels using preset numbers for quick access.
Guides on setting up and using Parental Lock to restrict channel access.
Procedure to change the default lock code for parental controls.
Explains common messages and their remedies for SIRIUS Satellite Radio.
Enjoying discs via HDMI with automatic input switching and power control.
Routing TV audio through receiver speakers and adjusting volume.
Automatically turns off receiver and components when the TV is turned off.
Introduction to S-AIR products, including main and sub units for wireless audio.
Instructions for inserting the wireless transmitter into the S-AIR main unit.
Steps to set the ID for the S-AIR main unit to establish sound transmission.
Guides on setting the ID for S-AIR sub units (surround amplifier, receiver).
Steps to pair the S-AIR main unit with a specific sub unit for secure transmission.
Final steps to complete S-AIR pairing and exit menus.
How to enjoy system sound in another room using the S-AIR receiver.
Adjusting 'RF CHANGE' setting to improve transmission stability with other wireless systems.
Enables S-AIR receiver operation while the main unit is in standby mode.
How to select between digital and analog audio input modes.
Procedure to reassign audio/video signals to different input jacks.
How to connect a digital media port adapter to enjoy sound from portable devices.
Instructions for connecting the DIGITAL MEDIA PORT adapter to the DMPORT jack.
How to play back and listen to components connected via DMPORT.
Configuring speaker patterns and assigning surround back speakers for bi-amplification.
How to operate Sony or non-Sony components using the supplied remote.
Steps to program the remote to control non-Sony components and TVs.
Important safety guidelines regarding liquid, heat, and power.
Notes on AC power cord usage, voltage, and proper plug insertion.
Recommendations for placing the receiver to prevent heat buildup and interference.
Steps to resolve issues with no sound or low volume from any component.
Troubleshooting poor FM reception and inability to tune radio stations.
Resolving problems with HDMI audio/video not outputting correctly.
Troubleshooting HDMI control function and System Audio Control sound output.
