SphygmoCor XCEL - Sphygmocor XCEL Software; Error Codes

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SphygmoCor XCEL Software
The user will be notified of software issues via pop-up windows with instructions to resolve the issue. If
the screen freezes or you require further explanation of any pop-up window, please contact AtCor
Medical Technical Support for assistance.
Error Codes
The following is a list of possible errors that may be encountered.
Note: If any error occurred where the code is not listed in the following table, exit XCEL software, turn
OFF/ON the device and then start XCEL software. If problem persists please contact AtCor Medical
Technical support.
Error Code
Error Message
Action
1
Unable to continue Brachial
Calibration due to weak
oscillometric signal (Code = 1).
 Ensure use of correct cuff size, correct
positioning and fit
 Ensure that no obstructions (eg, clothing)
are located between the cuff and the
patient’s arm
 After completing these steps, attempt
another measurement
2
Unable to continue Brachial
Calibration due to erratic
oscillometric signal (Code = 2).
 Ensure that the patient’s arm is stationary
during the measurement
 Ensure use of correct cuff size, correct
positioning and fit
 After completing these steps, attempt
another measurement
3
Unable to continue Brachial
Calibration due to exceeded retry
count (Code = 3).
 Ensure that the patient’s arm remains
stationary during the measurement
 Ensure use of correct cuff size, correct
positioning and fit
 Remove any obstructions between the cuff
and the arm
After completing these steps, attempt another
measurement
4
Unable to continue Brachial
Calibration due to exceeded
measurement time limit (Code = 4).
Before retrying the measurement:
 Ensure that the patient’s arm remains
stationary during measurement