SphygmoCor XCEL - User Manual

Questions and Answers

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Karen PetersSep 23, 2025
What to do if SphygmoCor XCEL is unable to continue Brachial Calibration due to exceeded measurement time limit?
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  Mikayla PattersonSep 23, 2025
  If you're unable to continue Brachial Calibration due to exceeded measurement time limit on your SphygmoCor XCEL Medical Equipment, ensure that the patient’s arm remains stationary during the measurement before retrying.
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Chelsea CastilloAug 25, 2025
What to do if SphygmoCor XCEL Medical Equipment shows an 'incomplete calibration' error?
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  Mark OneillAug 25, 2025
  To address the issue of an incomplete calibration error on your SphygmoCor XCEL Medical Equipment, close the SphygmoCor XCEL Software. The XCEL Electronics Module needs calibration. Refer to the SphygmoCor XCEL Calibration KIT or contact AtCor Medical for technical support.
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Kristen BarreraAug 25, 2025
Why POWER light is off on SphygmoCor Medical Equipment?
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  Austin CaldwellAug 26, 2025
  If the POWER light is off on your SphygmoCor XCEL device, check that the power cable is properly connected to an AC outlet and that the toggle switch is in the 'ON' position. If the light remains off, contact AtCor Medical Technical Support.
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David LloydAug 27, 2025
What to do if SphygmoCor Medical Equipment is unable to continue Capture due to Communication error?
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  kevincannonAug 27, 2025
  If you're unable to continue Capture due to a Communication error on your SphygmoCor XCEL Medical Equipment, press the STOP button on the device. Turn the device OFF and ON. Ensure that the device is connected to the computer. Exit and restart the XCEL software. In the Setup screen, click on System and select Find Module. Then, attempt Capture again.
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zaverySep 23, 2025
What to do if SphygmoCor XCEL is unable to continue Capture due to unsuccessful stop of capture?
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  Colin ScottSep 23, 2025
  If you are unable to continue Capture due to unsuccessful stop of capture on your SphygmoCor XCEL Medical Equipment, ensure that the device is connected to the computer and that the cuff is connected to the device.
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Angela SchneiderSep 13, 2025
What to do if SphygmoCor Medical Equipment is unable to continue Brachial Calibration due to hardware problem?
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  Travis FarleySep 13, 2025
  If you are unable to continue Brachial Calibration due to hardware problem on your SphygmoCor XCEL Medical Equipment, turn the device OFF.
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Sara DodsonSep 12, 2025
What to do if SphygmoCor XCEL is unable to continue Brachial Calibration due to weak oscillometric signal?
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  michelleyatesSep 12, 2025
  If you're unable to continue Brachial Calibration due to a weak oscillometric signal on your SphygmoCor XCEL Medical Equipment, ensure the correct cuff size is being used, with correct positioning and fit. Also, make sure there are no obstructions, such as clothing, between the cuff and the patient’s arm. After these steps, attempt another measurement.
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anthonysmithSep 12, 2025
What to do if SphygmoCor Medical Equipment is unable to continue Brachial Calibration due to erratic oscillometric signal?
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  steven90Sep 12, 2025
  If you're unable to continue Brachial Calibration due to an erratic oscillometric signal on your SphygmoCor XCEL Medical Equipment, ensure that the patient’s arm is stationary during the measurement. Also, ensure the correct cuff size is used, with correct positioning and fit. After completing these steps, attempt another measurement.
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Jasmin RodriguezSep 4, 2025
What to do if SphygmoCor Medical Equipment is unable to continue Brachial Calibration due to cuff overpressure?
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  ericyangSep 4, 2025
  If you are unable to continue Brachial Calibration due to cuff overpressure on your SphygmoCor XCEL Medical Equipment, ensure the correct cuff size is used, and that it's correctly positioned and fitted. Also, check that the hose is not bent or pinched and that the cuff and hose are not beneath the patient. After completing these steps, attempt another measurement.
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Ryan MorrisSep 1, 2025
What to do if SphygmoCor Medical Equipment is unable to continue Capture due to unsuccessful deflation of cuff?
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  Eric KellerSep 2, 2025
  If your SphygmoCor XCEL Medical Equipment is unable to continue Capture due to unsuccessful deflation of the cuff, press the STOP button on the device to deflate the cuff. Make sure that the device is connected to the computer and that the cuff is properly connected to the device. Ensure the correct cuff size is used and correctly positioned. Turn the device OFF and ON, then try Capture again.