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If you are trying to print but no lament is being extruded, please follow the ‘Change Filament’
process via the LCD screen, selecng ‘No’ when asked if a cartridge is already installed. This
will start the extrusion process. You have the opon of repeang this process if the rst me is
unsuccessful.
Should this not resolve the problem, please carefully reach inside the printer (once completely
cooled) to remove the plasc tubing from the top of the orange push-ng for the corresponding
nozzle that you are trying to extrude.
Please then repeat the extrusion process as above, but this me gently apply pressure by pushing
the lament downwards into the top of the printhead. This should then allow the lament to free-
ow and extrude correctly.
Should the above process not resolve the problem please contact our team via the online Contact
Form.
Please ensure that you are using the ST3Di Z Axis sheets when prinng with a ST3Di printer.
These should be applied to the bed by removing the dark yellow backing sheet and applying this
adhesive side to the glass bed. Then remove the pale yellow sheet to reveal the top layer of
adhesive which you will print onto directly.
This will mean that when your model is completed it will be axed to the bed.
In order to remove the Z Axis sheet and therefore your model, please start by removing all 4
corners of the sheet from the bed, leaving it remaining stuck just underneath your model. Then
simply take hold of all four corners and rmly pull away from the glass bed. This will remove both
the sheet and the model.
All you then need to do is peel o the sheet from your model.
You may nd that a small amount of adhesive residue is le on your model from the Z Axis sheet.
You can easily remove this by using any general purpose household cleaner.
Firstly please try to unload the lament from the printer using the ‘Change Filament’ process via
the LCD main menu for the cartridge that you wish to unload.
If this does not successfully release the lament jam, please wait until the nozzle has fully cooled before
carefully reaching inside the printer to remove the plastic tubing from the top of the orange push-tting
for the corresponding nozzle that you are trying to unload.
Queson 2. I can’t get the printer to extrude any lament
Queson 3. I am having problems removing my model from the print bed
Queson 4. I have a lament jam. My printer is prinng air, no lament is
being extruded