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Before the ST3Di printers are despatched to you, they undergo quality control tesng to ensure
that they are performing perfectly for you. Part of this test is to print a test model on the printer to
conrm that the quality output matches our pre-determined standard.
If you are seeing a small amount of a dierent colour lament extruded on the very rst me you
print with your printer it is because a dierent colour lament was used during this tesng phase.
Please follow the ‘Change Filament’ process before prinng and select ‘No’ when asked if a
cartridge is already installed. This will extrude a small amount of lament and conrm that the
printer is ready to print. Please repeat this process unl the lament that you see extruded is
the correct lament for the cartridge that you have installed. This should happen on the second
extrusion, i.e. you only need to press the ‘repeat process’ buon once.
Queson 7. Why did the printhead extrude a dierent colour lament
from what is installed on the very rst extrusion?
If you are seeing a slight warping across the base of your model when completed, (meaning that the
model you have printed does not sit at) please rstly ensure that you have a Z Axis sheet applied
to the bed in order for the model to adhere during the rst layers of prinng.
If you have a Z Axis sheet applied and you sll have some warping then please double check your
sengs when saving your print le. For example on the ModelSmart Pro 280 when prinng with
ABS the bed will be heated to ensure the model remains at throughout the print. Please ensure
that you have selected the correct print material when saving the le as this will ensure that the
bed is heated as it should be.
If you have conrmed that your sengs are correct, you have the Z Axis sheet applied and you are
sll experiencing some warping then please use the ‘brim’ funcon within the Advanced Sengs.
This will print a small amount of lament as a ‘brim’ around the external diameter of your model.
The purpose of this is to retain heat within the area between the brim and the model itself to allow
the lament to adhere to the bed and remain at a temperature that will help it to not contract
(which causes the warping) while the remaining print is completed.
Queson 8. My prints are warped across the base
Queson 9. 3D Support: I am recieving a 3D support message when I try
using the ST3Di edit soware.
If you do not have the latest compable version of DirectX installed on your PC, you will not be
able to import models to print. The link to download the latest DirectX version for your PC will be
provided on the message itself.