STIEBEL ELTRON SNE 5 t ECO - Appliance Parameters; Cleaning, Maintenance, and Troubleshooting; Cleaning, Care, and Maintenance; Troubleshooting Common Issues

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Cleaning, care and maintenance
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4.4.3 Parameter
You can call up the following parameters:
Display Description Options
P1 Min. temperature limit 7 to 55°C
P2 Max. temperature limit 30 to 85°C
P3 Time format 12h | 24h
P4 Temperature display unit °C| °F
P5 Restoring factory settings on | off
To change the value of a parameter, use "+" and "–" to call up the
relevant parameter. Press "OK".
As soon as the "Editable parameter" symbol appears, you can
change the parameter value with "+" and "–". Press "OK" to save
the selected value.
P1 | P2: Temperature limit
Parameters P1 and P2 can be used to limit the temperature setting
range to a minimum (P1) and a maximum (P2) temperature.
You can also limit the temperature setting range to an individual
set value (30...55°C). For this, set the same value for P1 and P2.
Note
The temperature limitation is an absolute higher safety
function that applies for all temperature settings.
Example1:
7°C 30°C 55°C
70°C 85°C
P2
P1
P1 (7 - 55°C)
P2 (30 - 85°C)
(7 - 55°C)
D0000078889
Example2:
7°C 30°C 55°C
70°C 85°C
P1 (7 - 55°C)
P2 (30 - 85°C)
P2
P1
(7 - 55°C)
D0000078890
P3: Time format
ParameterP3 allows you to specify whether the time is displayed
in the 12hour or 24hour format.
P4: Temperature display unit
ParameterP4 allows you to specify whether the temperature is
displayed in degreesCentigrade[°C] or in degreesFahrenheit[°F].
Factory setting=[°C].
P5: Restoring factory settings
Activating parameterP5 resets the appliance to the factory setting.
5. Cleaning, care and maintenance
 Never use abrasive or corrosive cleaning agents. A damp
cloth is sufficient for cleaning the appliance.
 Check the tap regularly. You can remove limescale deposits
at the outlet using commercially available descaling agents.
Almost every type of water will deposit limescale at high temper-
atures. This settles inside the appliance and affects both perfor-
mance and service life. The heating elements should therefore be
descaled if necessary. A qualified contractor who is aware of the
local water quality will tell you when the next descaling is due.
6. Troubleshooting
Problem Cause Remedy
The appliance does not
supply hot water.
The appliance is oper-
ating in frost protection
mode.
Increase the set temper-
ature (“+”).
No power at the appli-
ance.
Check the plug/ fuses in
the distribution board.
The water flow rate at the
tap is very low.
The aerator in the tap is
scaled up.
Descale/ replace the
aerator.
Loud boiling noises in-
side the appliance.
The appliance is scaled
up.
Have the appliance
descaled by a qualified
contractor.
Water drips from the tap
outlet during the heat-up
process.
Frequent minimal draw-
off rates (< 0.4l/min).
Change your draw-off
pattern (> 0.4l/min).
Green LED flashes The appliance was
disconnected from the
power supply for a long
time (approx. 8hours).
Reset the day and time
(see chapter “Settings/
Standard menu”).
If you cannot remedy the fault, contact your qualified contractor.
To facilitate and speed up your enquiry, please provide the serial
number from the type plate (000000-0000-000000).