COMMISSIONING
Appliance handover
48 | WPM www.stiebel-eltron.com
10. Appliance handover
Explain the appliance function to users and familiarise them with
how it works.
Note
Hand over the operating and installation instructions to
the user for safe-keeping. All the information in these
instructions must be carefully followed. The instructions
provide information on safety, operation, installation and
maintenance of the appliance.
11. Notifications
If the device registers a fault, this is clearly displayed with the
message shown below.
!
D0000074017
STANDBY MODE
FAU LT
WPM 30007
PLS INFORM CUST SERVICE
The fault is shown on the display with a fault number. Use the fault
number to find more information about the fault in the message
list.
The message list can be found on the internet. To view this, scan
the QR code or paste this link into your browser: http://www.
stiebel-eltron.com.
If more than one fault occurs, it is always the most recently oc-
curring fault that is displayed.
11.1 Notification list
Using the menu DIAGNOSIS/ NOTIFICATIONLIST, you can display
a list of the most recently registered faults on the device. The
message list contains up to 50 messages.
Use the Touch-Wheel to access the other entries in the mes-
sage list.
01.
02.
03.
04.
05.
D0000074016
CODE TIME DATE WP#
30007
08:23 15. APR 17
01
NOTIFICATION LIST
1/1
...
...
12. Care
WPM heat pump manager in wall mounted enclosure
A damp cloth is all you need to care for the plastic parts. Never
use abrasive or corrosive cleaning agents.
13. Troubleshooting
WARNING Electrocution
Isolate the heat pump from the power supply when
carrying out any work.
Problem Cause Remedy
An info value is not dis-
played.
The sensor has not been
connected correctly.
Isolate the system from
the power supply. Con-
nect the sensor. Recon-
nect the system to the
mains voltage.
The controller is not re-
sponding.
A malfunction in the
controller.
Disconnect the entire
heating system from the
power supply. Switch the
system on again.
The heat pump does not
start or does not respond
as expected.
13.1 Updating the heat pump manager
WPM heat pump manager in wall mounted enclosure
Remove the screw at the bottom of the front fascia.
Remove the front fascia from the WPM.
D0000070280
1
1 Micro-SD card slot
Insert the micro-SD card with the new software into the
memory card slot.
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