The oven isn’t coming on.
• Check that the oven is in manual operation mode.
• Check that you have selected a cooking function and a cooking temperature.
There appears to be no power to the oven and grill.
• Check that the appliance has been correctly connected to the electrical
mains supply.
• Check your household fuse box, and if there is a blown fuse, replace it
with a new one. If this problem happens again, call our after sales support
line and arrange a service.
• Check that the operating instructions for setting the time of day and
putting the appliance into manual operation mode have been followed.
The grill function works but the main oven does not.
• Check that you have selected the correct cooking function.
The grill and top oven element is not working, or cuts out for long
periods of time during use.
• Allow the oven to cool for approximately 2 hours. Once cool, check
whether the appliance is again working properly.
My food is not cooking properly.
• Ensure that you are selecting the correct temperature and cooking
function for the food you are cooking. It may be appropriate to adjust
your cooking temperature by +/-10°C to achieve the best cooking results.
My food is not cooking evenly.
• Check that the oven has been installed correctly and is level.
• Ensure that the correct temperatures and shelf positions are being used.
• Ensure that your dishes are placed centrally on the oven rack.
• Rotate the dish during cooking.
If you experience problems with your oven, or it appears not to be operating
correctly, check on the following pages for solutions to common problems. If
none of the solutions offered help you solve your problem, please contact our
after sales support centre for advice; contact details are printed at the bottom
of the page. Do not attempt to repair the appliance yourself.
FAQs